Greg Stricklen
Beebe,AR
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 30 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Analytical expertise to manage job functions. Excellent communicator with focus on results.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Technician
ORR
Searcy, AR
08.2014 - 12.2015
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Set up and performed test activities.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Tested vehicle components and systems to identify issues.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Technician
Delta Automotive
02.2015 - 08.2017
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Tested vehicle components and systems to identify issues.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Technician
Future Energy Services
08.2017 - 06.2020
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.Auto
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Completed job reports and logs immediately following service calls.
Technician
Superstore Buick, Gerren Motor Co
, England
08.2014 - 12.2015
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on [Equipment].
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Tested vehicle components and systems to identify issues.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Lead Technician
North Point Nissan
Little Rock, Arkansas
01.2013 - 08.2013
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Implemented, configured and optimized safety standards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Managed, fixed and maintained up-to-date knowledge on [Type] systems.
Owner/operator/technician/manager
Choice Automotive Service, LLC
, Arkansas
11.2003 - 12.2012
- Opened and operated Choice Automotive Service, LLC from Nov 2003 until selling business in 2012 Safe and efficient operation of Semi-truck/ trailer
- (surrendered class B cdl due to lack of use.
Auto Technician
Chenal Parkway Buick/GMC
Little Rock, Arkansas
07.2000 - 12.2002
- Provided outstanding customer service.Completed all repairs and maintenance work to company standards.Communicated operational issues and changes to supervisor on regular basis.Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Processed work orders and prioritized jobs.Promoted shop safety by working in a safe manner.Used schematic diagrams to plan work.Accurately completed service reports and warranty forms.
Auto Technician
Jodie Brown Motors
Conway, Arkansas
04.1997 - 06.1999
- All aspects of automotive repairs and maintenance with an emphasis in driveability diagnosis
Auto Technician
Sidney Moncrief Pontiac/Buick/GMC
Sherwood, Arkansas
09.1995 - 04.1997
- Completed all repairs and maintenance work to company standards.Followed company procedures to maintain work environment in a neat and orderly condition.Accurately completed service reports and warranty forms
- Repaired and maintained automobiles with an emphasis in driveability diagnosis
Truck/ trailer mechanic
McNeil Trucking Company N.L.R
, Arkansas
12.1992 - 08.1995
- All aspects of Truck/ Trailer repairs and maintenance with an emphasis of Thermo
- King refrigeration repairs.
J. B. Hunt trucking company N.L.R
, Arkansas
10.1987 - 12.1992
- Pit shop/ trailer shop tech
- Completed all repairs and maintenance work to company standards
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Followed company procedures to maintain work environment in a neat and orderly condition.Inspected machine parts for conformance to product specifications.Planned work and determined appropriate tools and equipment.Promoted shop safety by working in a safe manner.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Welded metal parts with gas welding equipment as specified by layout, welding diagram, or work order.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Managed work with little supervision.
Automotive Service Technician
McLarty Nissan
Little Rock, AR
10.2021 - 05.2022
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Aligned systems with manufacturer specifications through skilled calibration.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Operated specialized equipment such as [Type] and [Type] to test electronics and computer control systems.
Education
D.C. Electricity, A.C. Electricity -
BA - Applied Sciences Electronics Engineering
Arkansas College of Technology Little Rock
1992
Skills
- Computer proficient
- Consistent work history
- Direct labor crew training
- Employee performance reviews
- Equipment problem resolution
- Strong organizational skills
- Strong work ethic
- Timely project completion
- Driving commercial vehicles
- Good mechanical aptitude
- Have own tools
- Expertise in electrical diagnosis
- Troubleshooting expert
- Dependable independent worker
- Hand/power tools
- Utilizing scanner systems
- Customer relationship building
- Customer service experience
- Troubleshooting at component level
- Project management skills
- Strong initiative
- Supervisory experience
- Technical school training
- Schematics reading
- Manual labor skills
- Inventory control practices
- MIG experience
- Proficiency with mechanical and electric tools
- Good at following instructions
- Mechanical Aptitude
- Six Sigma Methodologies
- File and Record Maintenance
- Design Principles
- Prevention Strategies
- Verbal and Written Communication
Accomplishments
- Major Projects Include Founded Choice Automotive Service, LLC and built to a six figure/yr sales.
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of seven staff members.
Affiliations
Talented Master Automotive Service Tech with more than 30 years of experience.
Excellent troubleshooting skills. With BA in applied sciences/Electronics
engineering. Established and operated Automotive repair business for 10 years.
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
- Certified ASE Master Auto Technician, - 20+years
- Licensed Insurance Producer - 2021
Timeline
Automotive Service Technician
McLarty Nissan
10.2021 - 05.2022
Technician
Future Energy Services
08.2017 - 06.2020
Technician
Delta Automotive
02.2015 - 08.2017
Technician
ORR
08.2014 - 12.2015
Technician
Superstore Buick, Gerren Motor Co
08.2014 - 12.2015
Lead Technician
North Point Nissan
01.2013 - 08.2013
Owner/operator/technician/manager
Choice Automotive Service, LLC
11.2003 - 12.2012
Auto Technician
Chenal Parkway Buick/GMC
07.2000 - 12.2002
Auto Technician
Jodie Brown Motors
04.1997 - 06.1999
Auto Technician
Sidney Moncrief Pontiac/Buick/GMC
09.1995 - 04.1997
Truck/ trailer mechanic
McNeil Trucking Company N.L.R
12.1992 - 08.1995
J. B. Hunt trucking company N.L.R
10.1987 - 12.1992
D.C. Electricity, A.C. Electricity -
BA - Applied Sciences Electronics Engineering
Arkansas College of Technology Little Rock
- AST - Advanced Service Technician
- CST - Certified Service Technician
- Certified ASE Master Auto Technician, - 20+years
- Licensed Insurance Producer - 2021
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