Greg Twilley
Decatur,Georgia
Summary
High-energy former Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Store Manager
QuikTrip
08.2021 - 10.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Manager
QuikTrip
02.2017 - 08.2021
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Trainer
QuikTrip
03.2015 - 02.2017
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
- Developed individualized training plans to achieve staff readiness.
Education
Bowie State University
Bowie, MDHigh School Diploma -
R.L Osborne
Marietta, GA05.2009
Skills
- Risk Management
- Budget Administration
- Operations Management
- Partnership Building
- POS Systems
- Supply Ordering
Timeline
Store Manager
QuikTrip
08.2021 - 10.2023
Assistant Manager
QuikTrip
02.2017 - 08.2021
Trainer
QuikTrip
03.2015 - 02.2017
Bowie State University
High School Diploma -
R.L Osborne
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