Greg Watson
Alamo,CA
Summary
Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.
Overview
41
41
years of professional experience
Work History
Interim Electric Operations Manager
City of Palo Alto
Palo Alto, 945303
01.2025 - Current
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Electrical Operations Supervisor ( Line Crew)
City of Palo Alto
Palo Alto, CA
08.2021 - 01.2025
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Identified areas of improvement and developed strategies to increase efficiency.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Provided support to other departments as needed to meet organizational goals.
- Trained, mentored and motivated employees to maximize team productivity.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Electric Supervisor
San Diego Gas & Electric Co
San Diego, CA
07.2016 - 08.2021
- Responded promptly to customer inquiries regarding service outages or problems with their power supply.
- Assisted in various capacities during construction, repair and maintenance of electrical lines.
- Responded to emergency outages and storm damage, working under challenging conditions to restore power.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Monitored employee work levels and optimized performance with strategic approaches.
- Adhered to local, state, and federal regulations governing electrical transmission and distribution.
- Trained and monitored employees to teach daily tasks and improve performance.
Lineman
City of San Francsico
San Francisco, CA
01.2014 - 07.2016
- Assisted in the repair of damaged lines due to storms or accidents.
- Read blueprints and diagrams for proper installation techniques.
- Installed, spliced and tested overhead power lines.
- Removed old wires from utility poles before replacing them with new ones.
- Performed pole climbing, digging holes and backfilling trenches for line installation.
- Installed transformers, meters, regulators and other electrical components.
- Participated in emergency response teams during natural disasters.
- Troubleshot problems with distribution systems to identify root cause of issue.
- Replaced defective or burned out conductors on utility poles using aerial lift devices.
- Maintained, repaired and replaced poles and cross-arms.
- Inspected equipment for faults or damage to determine repair needs.
- Provided technical assistance to apprentices while they learned the trade.
- Conducted safety inspections of all power line equipment prior to use.
- Operated bucket trucks to install or maintain high voltage power lines.
Interim Supervisor/ Troubleman
Pacific Gas & Electric
San Francisco, CA
01.1998 - 09.2013
- Assisted with training new employees on safety practices as well as proper techniques for installing power lines.
- Created detailed reports outlining the status of ongoing projects as well as those recently completed by line crews under supervision.
- Coordinated with other departments for the successful completion of projects.
- Resolved conflicts between workers assigned different tasks during a project while maintaining high morale among team members.
- Conducted regular inspections of equipment, tools, supplies and materials used by linemen to ensure proper functioning.
- Prepared estimates for cost of materials needed for proposed jobs based on review of blueprints or specifications provided by customers.
- Maintained records such as time sheets, material inventories and other documents related to lineman duties.
- Provided technical guidance and direction to staff regarding installation, maintenance, repair and troubleshooting of overhead and underground electric transmission lines.
- Developed plans and methods for new construction projects or major repairs to existing systems.
- Attended meetings with customers, contractors and vendors in order to discuss project goals, timelines or other issues related to work being performed by linemen crews.
- Resolved customer complaints in a timely manner while adhering to company policies and procedures.
- Responded promptly to customer inquiries regarding service outages or problems with their power supply.
- Directed emergency response activities including storm restoration operations when necessary.
- Investigated customer complaints concerning service interruptions or malfunctions in order to identify causes and take corrective action.
- Participated in the development of long-term strategies designed to improve operational efficiency within the department.
- Analyzed data from various sources such as customer surveys or field tests in order to assess system performance.
- Supervised and evaluated performance of line crew personnel to ensure that work was completed in a safe, efficient and timely manner
- Troubleshot overhead distribution lines to restore power service.
- Assisted in the repair of damaged lines due to storms or accidents.
- Conducted routine maintenance on transformers, insulators, and switches to ensure optimal performance.
- Identified site hazards and utilized safety and protective equipment to comply with safety rules.
- Responded to emergency outages and storm damage, working under challenging conditions to restore power.
- Compared layout and methods of installation to blueprints and sketches and marked differentiations on drawings.
- Followed strict safety protocols to ensure personal and public safety around electrical lines.
- Worked with team to install cables, poles and transformers.
Apprentice & Journeyman Lineman
Pacific Gas & Electric
San Francisco
05.1984 - 01.1998
- Responded to emergency outages and storm damage, working under challenging conditions to restore power.
- Followed strict safety protocols to ensure personal and public safety around electrical lines.
- Inspected power line components for safety hazards and operational issues.
- Ensured that all worksites were left clean upon completion of projects.
- Worked with team to install cables, poles and transformers.
- Spliced wires and soldered connections to complete circuitry for effective power distribution.
- Assisted in the installation of new and existing power lines.
- Patrolled lines and reported defective equipment or unsafe conditions to supervisor for resolution.
Education
Management Program (SDG&E) -
SDG&E
San DiegoSkills
- Performance reporting
- Incidents management
- Production
- Safety compliance
- Performance monitoring
- Substation & Switching
- Risk Management
- Conflict mediation
- Operations management
- Maintenance planning
- Process improvements
- Schedule oversight
- Communication & Team building
- Technical troubleshooting
- Distribution center management
- Cross-functional collaboration
Timeline
Interim Electric Operations Manager
City of Palo Alto
01.2025 - Current
Electrical Operations Supervisor ( Line Crew)
City of Palo Alto
08.2021 - 01.2025
Electric Supervisor
San Diego Gas & Electric Co
07.2016 - 08.2021
Lineman
City of San Francsico
01.2014 - 07.2016
Interim Supervisor/ Troubleman
Pacific Gas & Electric
01.1998 - 09.2013
Apprentice & Journeyman Lineman
Pacific Gas & Electric
05.1984 - 01.1998
Management Program (SDG&E) -
SDG&E
Similar Profiles
Emily PattersonEmily Patterson
Summer Camp Site Director at The City of Palo AltoSummer Camp Site Director at The City of Palo Alto
Steven MeloSteven Melo
Journeyman Substation Electrician at City of Palo AltoJourneyman Substation Electrician at City of Palo Alto
Jordan BraaJordan Braa
Firefighter/Paramedic at City of Palo AltoFirefighter/Paramedic at City of Palo Alto