Hardworking, confident and strategic planner with several years experience as an operational leader and sales executive with a strong background improving the performance, productivity, efficiency, and profitability of organizational operations.
Overview
7
7
years of professional experience
Work History
Business Operations Manager
Padnos Louis Iron & Metal
Ann Arbor, MI
06.2021 - 04.2024
Managed and optimized day-to-day business operations, overseeing sales, purchasing, forecasting, inventory control, customer acquisition, and team member development.
Implemented and executed strategic purchase and sales initiatives, resulting in a 200% revenue growth and a 300% increase in net income from 2021-2024.
Spearheaded collaborative efforts with sales, purchasing, transportation, and marketing departments to reduce material expenses, increase sales volume, optimize inventory levels, and implement effective customer acquisition and retention policies.
Evaluated financial statements, subsequently identifying key performance indicators for the business department.
Generated enhanced profits of 50% and reduced expenses through the establishment of multi-year contracts and strategic partnerships with commercial clients.
Developed departmental goals and standards in line with safety and environmental regulations. ( Zero recordable safety incidents)
Project Manager
GLR Advanced Recycling
Whitmore Lake, MI
12.2020 - 07.2021
Led the successful establishment of a cutting-edge recycling plant in Whitmore Lake, MI.
Negotiated contracts with vendors and suppliers, including capital equipment acquisition exceeding $2 million.
Served as a key contributor in collaborating with senior management and executive team members on long-term strategic planning initiatives encompassing marketing, customer acquisition, material procurement, and commodity sales.
Submitted budget estimates, progress reports, and cost tracking reports for a brand-new facility.
Evaluated project staffing requirements and oversaw resource allocation, encompassing recruitment and day-to-day functions.
Account Executive
GLR Advanced Recycling
Livonia, MI
01.2018 - 12.2020
Cultivated relationships with 100+ customers and key decision makers through regular client visits and follow-up calls with a retention rate of 70% during tenure.
Exceeded and consistently surpassed sales expectation figures by 50-100% on a monthly basis, year over year.
Utilized Salesforce CRM software to track buyer engagement and measure the effectiveness of sales strategies.
Employed a relentless work ethic, resulting in consistent overachievement of monthly and yearly sales objectives.
Account Manager
GLR Advanced Recycling
Roseville, MI
04.2017 - 01.2018
Negotiated contracts with clients to maximize profitability.
Provided technical assistance during product demonstrations or presentations.
Resolved customer complaints in a timely manner.
Ensured compliance with industry regulations when dealing with clients.
Attended trade shows and conferences as a representative of the company.
Monitored industry trends and made recommendations for changes in strategy accordingly.
Education
BBA - Business Management & Global Supply Chain
Wayne State University
Detroit, MI
05-2016
Skills
Sales
Problem-solving
Strong analytical thinking
New Business Development
Contracts & Negotiations
Microsoft Office proficient
Operations Management
Budgeting and forecasting
Data Analytics
CRM Systems
Timeline
Business Operations Manager
Padnos Louis Iron & Metal
06.2021 - 04.2024
Project Manager
GLR Advanced Recycling
12.2020 - 07.2021
Account Executive
GLR Advanced Recycling
01.2018 - 12.2020
Account Manager
GLR Advanced Recycling
04.2017 - 01.2018
BBA - Business Management & Global Supply Chain
Wayne State University
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Nolan FairfieldNolan Fairfield
Administrative Service Representative at Padnos Louis Iron & MetalAdministrative Service Representative at Padnos Louis Iron & Metal