Results-oriented with a passion for empowering IT professionals. Proven track record of driving revenue through strategic relationship building, effective communication, and an extensive knowledge of the MSP Industry / technology solutions.
Overview
7
7
years of professional experience
Work History
Partner Success Manager
ProVal Technologies Inc.
01.2024 - Current
Conduct Quarterly Business Reviews, delivering performance metrics, growth strategies, and data-driven recommendations to align partner goals and illustrate ProVal's impact.
Closed $20,000 in new MRR and $20,000 in NRR, expanding business opportunities by consistently meeting with partners to uncover business needs.
Develop and maintain strong relationships with over 130 partners, resulting in a 25% increase in partner satisfaction scores
Lead onboarding and training sessions for new and existing partners, ensuring seamless integration and comprehensive understanding of ProVal's services.
Helped with renegotiating contracts and resolving billing issues, ensuring partners received the support they needed to maintain successful relationship.
Serve as a liaison between our technical consultants and partners ensuring smooth communication, timely issue resolution, and marketing initiatives to improve partner retention.
Business Development Associate
ProVal Technologies Inc.
01.2021 - 12.2023
Prospecting and Partnership Acquisition: Developed and executed targeted prospecting strategies through cold calling, email campaigns, and networking to build a robust pipeline of qualified leads. Identified and secured high-value partnerships, including one of ProVal's largest clients, the Purple Guys, contributing an additional $20,000 in new MRR.
Revenue Growth: Successfully increased new monthly recurring revenue (MRR) by 26% in Year 1, 10.5% in Year 2, and 13.3% in Year 3 through strategic initiatives and client relationship management.
Event Management: Spearheaded the planning and execution of external speaking engagements, including quarterly webinars, lunch and learns, hosted dinners, and partner video testimonials, fostering stronger relationships with key stakeholders.
Marketing Development: Created and implemented a comprehensive suite of marketing materials, including a month-to-month social media publishing calendar, quarterly newsletters, sales collateral, and targeted email campaigns, resulting in improved brand engagement and lead generation.
Marketing Associate
C3Research
08.2018 - 06.2020
Managed all marketing activities within the company, including the social media publishing calendar, marketing collateral, and PPC campaigns (Google, Facebook, and LinkedIn)
Increased panel size by over 1,000 participants through FB and email campaigns
Prospected and closed $50,000+ in annual revenue for C3RLabs
Optimized on and off page SEO increasing search visibility on Google by 15 percent
Scheduled, prepped, and moderated for C3RLabs focus groups.
Assistant Marketer
SA Company
08.2017 - 06.2018
Managed all aspects of outside interaction through Facebook, Instagram, and Twitter to facilitate brand awareness and quality control on a daily basis for over 1 million followers
Pro Staff Coordinator, in charge of finding and developing professional relationships as well as potential sponsorship opportunities from a variety of popular social media influencers.
Posted daily organic videos and pictures on Facebook, Instagram, and Twitter to invoke engagement for retargeting campaigns that were viewed by over 200,000 users.
Education
Bachelor of Arts (B.A.) in Marketing -
University of Central Florida
Orlando, FL
07.2017
Timeline
Partner Success Manager
ProVal Technologies Inc.
01.2024 - Current
Business Development Associate
ProVal Technologies Inc.
01.2021 - 12.2023
Marketing Associate
C3Research
08.2018 - 06.2020
Assistant Marketer
SA Company
08.2017 - 06.2018
Bachelor of Arts (B.A.) in Marketing -
University of Central Florida
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