Summary
Overview
Work History
Education
Skills
Sales Person of the Year 7 Years Running With Brophs Home Sales
Timeline
Greg Young

Greg Young

De Soto,MO

Summary

Highly skilled professional with a strong background in financial analysis and customer relationship management, developed in a fast-paced, client-focused environment. Delivering tailored solutions and utilizing strong communication and analytical skills are areas of expertise. Seeking to leverage transferable skills in a new and challenging field. Proven ability to assess clients\' financial needs, originate loans, and ensure compliance with regulations has prepared for role in the mortgage industry. Reliable team player who adapts to changing demands and focuses on achieving results, skilled in customer service, financial analysis, and communication. Accomplished Loan Officer with a track record of building a solid customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies, actively pursues opportunities to build connections, increase bank revenue, and foster loyalty. Equipped with a solid foundation in financial analysis and client relations, eager to learn and grow in the mortgage lending environment. Understanding of financial principles and credit assessment, along with proficiency in customer service and data analysis, make ready to use and develop communication and analytical skills in desired position. Strong problem-solving abilities, willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Currently seeking a full-time role that presents professional challenges while leveraging interpersonal skills, effective time management, and problem-solving expertise. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives, excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence, results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience allows deliver impactful solutions that enhance organizational performance.

Overview

33
33
years of professional experience

Work History

Senior Loan Officer

Nexa Mortgage LLC
10.2023 - Current
  • Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
  • Negotiated favorable terms from lenders on behalf of clients, securing optimal financing options for their needs.
  • Maintained strict compliance with industry regulations, ensuring accuracy in disclosures and adherence to lending guidelines.
  • Collaborated with other departments to promptly process loan applications.
  • Advised clients on mortgage, education and personal loans.

Senior Loan Officer

Golden Oak Lending
01.2021 - 01.2023
  • Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
  • Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
  • Maintained strict confidentiality of bank records and client information.
  • Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
  • Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
  • Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.

Senior Loan Officer

Ditech Financial
01.2019 - 01.2021
  • Responsibilities include interviewing prospective clients to determine their needs and offering the correct mortgage program to fit those needs as well as negotiating rates, terms and discounts
  • Collecting initial verification documents in a timely fashion
  • Following up on processing and scheduling closings

Owner / Operator

Greg’s Home Sales
06.1998 - 06.2000
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Sales Manager / Sales Consultant

Broph’s Home Sales
10.1991 - 06.1998
  • Sales Manager Responsibilities: Talent acquisition and training, coordinating advertising, inventory control, financing, customer service after the sale
  • Sales Consultant Responsibilities: Interviewing prospective clients regarding their housing needs
  • Demonstrating new home models and explaining features and benefits
  • Assisting clients with available customizations, color selections and options
  • As well acquiring financing
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Education

No Degree - Business Adminastration

Lewis And Clark Community College, Godfrey, IL

Skills

  • Time management efficiency
  • Operations management
  • Relationship building
  • Customer relationship management
  • Sales team training
  • Hiring
  • Staff management
  • Objection handling
  • Effective communication techniques
  • Business planning
  • Product and service sales
  • Sales negotiation
  • Product knowledge
  • Closing techniques
  • Sales presentations

Sales Person of the Year 7 Years Running With Brophs Home Sales

I maintained the highest sales volume for all locations for 7 years while in a salesperson position. Increased sale volume for our Festus Missouri location from 28th in the state to 9th place in lass than a year and a half.

Timeline

Senior Loan Officer - Nexa Mortgage LLC
10.2023 - Current
Senior Loan Officer - Golden Oak Lending
01.2021 - 01.2023
Senior Loan Officer - Ditech Financial
01.2019 - 01.2021
Owner / Operator - Greg’s Home Sales
06.1998 - 06.2000
Sales Manager / Sales Consultant - Broph’s Home Sales
10.1991 - 06.1998
Lewis And Clark Community College - No Degree, Business Adminastration
Greg Young