Accomplished leader with a proven track record at The Fenix Contractors & Development Co. Aka Str8fire Farms, adept in strategic visioning and operational excellence. Spearheaded initiatives that significantly enhanced company growth and efficiency, leveraging skills in negotiation and effective decision-making. Excelled in fostering customer focus and developing robust business relationships, backed by expertise in Intuit QuickBooks and public speaking.
Work History
CEO
The Fenix Contractors & Development Co.
Omak, Washington
01.2013 - Current
Enhanced plant health through meticulous monitoring of nutrient levels and adjusting feeding schedules accordingly.
Oversaw inventory management of all cultivation supplies, avoiding shortages or excess waste through proper stock control measures.
Streamlined workflow processes within the cultivation facility, leading to increased overall operational efficiency.
Participated in industry conferences and networking events to stay current with new trends and technologies while representing the company as an expert in cultivation management.
Managed a team of cultivators, providing ongoing training and support to ensure optimal performance and productivity.
CEO
Hospitality Homes Aka The Dugger House
Tacoma, WA
03.2008 - 03.2015
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new Care staff members, contributing to a positive work environment and high-quality patient care.
Wholesale Account Executive
Wells Fargo
02.2003 - 12.2007
Gathered customer data and updated CRM systems to drive outbound sales efforts.
Cultivated long-lasting relationships with clients through regular communication, follow-ups, and personalized account management strategies.
Provided ongoing support and training to Loan Originators and Brokers, fostering a positive work environment that encouraged professional growth and development.
Continuously updated knowledge of industry trends, competitor activities, and regulatory changes ensuring the company remained agile and adaptable to changing market conditions.
Coordinated new customer training and orientations to meet customer needs and objectives.
Managed a portfolio of high-value accounts, ensuring timely delivery of products and services to maintain excellent client relationships.
Traveled throughout assigned territory to visit current customers and prospect for new business.
Increased wholesale account revenue by establishing strong partnerships with key clients and providing exceptional customer service.
Created customized presentations for potential clients, showcasing product offerings and highlighting their unique value propositions.
Facilitated smooth communication between clients and internal departments such as finance, or production guaranteeing seamless collaboration throughout projects'' lifecycle.
Mortgage Broker
Evergreen Pacific Services
02.1996 - 01.2003
Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
Collaborated with different lenders to find best possible deal for homebuyers.
Explained entire mortgage loan process to borrower.
Assessed clients' financial data to determine loan suitability.
Implemented efficient documentation practices that expedited processing times while ensuring compliance with industry regulations.
Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.
Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
Delivered educational presentations on mortgage topics at local events or workshops, raising community awareness of available home financing options.
Ensured exceptional customer service by maintaining consistent communication throughout the entire loan origination process.
Enhanced client satisfaction by providing personalized mortgage solutions tailored to individual financial needs.
Workforce Development Specialist, Community Liaison, and Fundraiser Manager at Regional Black Contractors Association of Dallas-Community Development Cooperation (RBCA-CDC)Workforce Development Specialist, Community Liaison, and Fundraiser Manager at Regional Black Contractors Association of Dallas-Community Development Cooperation (RBCA-CDC)