Gregg Helm
San Antonio,TX
Summary
Strategic healthcare facilities leader with 36 years of progressive experience beginning at Southwest Methodist Hospital and advancing through major organizational transitions including HCA Healthcare (Hospital Corporation of America) and HCFD (Healthcare Facilities Department). Promoted from Building Engineer to Maintenance Manager, demonstrating sustained leadership growth, operational excellence, and adaptability through multiple mergers and system integrations.
Currently provide executive oversight for facilities operations across 16+ medical buildings, including multi-tenant medical office environments, ensuring regulatory compliance, infrastructure reliability, life-safety standards, capital planning, vendor management, and budget oversight. Recognized for building strong teams, driving preventative maintenance strategies, managing complex healthcare environments, and aligning facilities operations with organizational goals and patient care standards.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Southwest Methodist Hospital
11.1989 - Current
- Oversaw facility maintenance operations, ensuring compliance with health and safety regulations.
- Managed preventive maintenance programs to enhance equipment reliability and reduce downtime.
- Coordinated repair schedules, minimizing disruption to hospital services and improving workflow efficiency.
- Led a team of technicians, providing training and mentorship to improve skill sets and performance.
- Implemented cost-effective strategies for materials procurement, optimizing budget utilization without compromising quality.
- Developed and maintained comprehensive documentation of maintenance procedures and operational standards.
- Collaborated with department heads to assess facility needs and prioritize maintenance projects accordingly.
- Evaluated vendor performance, negotiating contracts to ensure optimal service delivery and value for expenditures.
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Collaborated with other departments to verify completion of maintenance tasks.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
- Fostered cross-functional teamwork among departments to achieve seamless collaboration on shared objectives.
Education
High School Diploma -
Robert E. Lee
San Antonio, TXSkills
- Preventive Maintenance
- Project management
- Equipment troubleshooting
- Maintenance planning
- Work order management
- Staff management
- Safety protocols
- Predictive maintenance
- Grounds maintenance
- Vendor relationship management
- Electrical systems
- Facilities maintenance
- HVAC systems
- Safety monitoring
- Plumbing systems
- Problem resolution
- Work Planning and Prioritization
- Decision-making
- Teamwork and collaboration
- Scheduling and coordinating
- Professional and courteous
- Good judgment
Certification
Electrical Maintenance Technician with the City of San Antonio, Tx
Timeline
Maintenance Manager
Southwest Methodist Hospital
11.1989 - Current
High School Diploma -
Robert E. Lee
Developed Methodist Hospital's "Methodist Promise"
Each of Methodists employees has committed to live by the Methodist Excellence Promise. This promise is to always remember why we are here, how we operate by living the Methodist Standards of Behavior, and what is necessary for Methodist Excellence every day, and every time.