GREGG HNATH
Round Rock
Summary
Hardworking, highly motivated bossiness development professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Consultant, Business Development
CGI-Technology Consulting Firm
09.2023 - Current
- Organized and facilitated collaborative sessions with C-Suite members, vice presidents, sales directors customer sales, professional services, and clients. This resulted in a clear understanding of critical business drivers and defined specific timelines, milestones, and objectives for the strategic initiative.
- Was a top performer in my first quarter earning new business at CGI.
- Implemented consultative methodologies for achieving strategic plan milestones and organizational goals on Federal accounts.
- Identified and catered to consumer needs, resulting in increased market appeal of products and services.
- Utilized data mining techniques and financial analysis to consult with senior leadership, providing insights into the potential impacts of product retirement strategies on clients' multiple divisions.
- Effectively integrated SalesForce into my daily operations, contributing to the achievement of business wins.
- Managed multiple client engagements simultaneously while adhering to tight deadlines.
Senior Business Development Consultant
LegalZoom
01.2020 - 09.2023
- Top Sales Performer for the years of 21' and 22'
- Average attainment to goal was 164%
- Identified potential business opportunities and developed strategies to capitalize on them.
- Managing staff to partner with customers in a consultative manner to ensure that sales products meet customers’ needs through solution selling
- Demonstrated strong communication skills to foster customer confidence and successfully close deals
- Prepared monthly reports summarizing sales performance metrics
- Oversaw the entire lifecycle of client accounts, from initial contact to post-sales follow-up.
- Assisted clients in implementing recommended strategies for optimal use of products and services
- Stayed current on company products and services to provide top-notch expertise to customers.
- Managed customer relationships, including responding to inquiries and resolving complaints.
Business Development, Technology Sales
AT&T COMMUNICATIONS
01.2017 - 01.2020
- Effectively built and maintained strong customer connections for key accounts leading to enhanced base expansion, boosted cloud consumption rates, improved retention levels while driving revenue growth and ensuring high satisfaction levels.
- Achieved top sales growth for 6 consecutive months.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Researched target markets to understand the needs of current and potential customers.
- Identified potential clients, built relationships, and negotiated contracts.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
IT Business Development Director
TEXAS ASSOCIATION OF COUNTIES, TAC, County Information Resources Agency
01.2015 - 01.2017
- Implemented effective tactics for sales planning, development and account management, resulting in the growth of current accounts and the establishment of new sales accounts.
- Boosted sales through expert support offered to new and inactive customers.
- Consistently exceeded quotas by penetrating new accounts and expanding territory.
- Led the management of a $2.5 million network infrastructure program, integrating cybersecurity and cloud architecture, which resulted in a 23% rise in productivity across several teams.
- Selected to be the main speaker at prestigious conferences like the Texas Annual County Clerks Association Conference
- Regularly tracked system performance metrics and delivered prompt progress updates towards established goals.
- Identified target customers, developed segmentation plans, and executed marketing campaigns.
- Negotiated and closed agreements with clients to maximize profit margins.
- Conducted research on potential markets and identified key players within them.
- Attended regular meetings with senior executives to discuss performance metrics and future plans for business development initiatives.
- Implemented effective sales processes to boost efficiency and productivity levels.
Program Director of IT Initiatives
OFFICE OF THE TEXAS SECRETARY OF STATE
01.2009 - 01.2015
- Directed the transformation of 3 advanced data centers, incorporating a dynamic call center element, for The State of Texas.
- Managed the team responsible for evaluating RFPs and RFOs related to Hardware, Software, and Security.
- Monitored performance metrics to evaluate effectiveness of programs.
- Established relationships with key stakeholders to build trust in the organization's mission.
- Responsible for the rebuild and execution Statewide Voting System for Texas
- Successfully facilitated the migration of systems to data center support (DCS) in partnership with the Texas Department of Information Resources (DIR)
- Managed core teams responsible for storage and backup retention, cloud-based storage, database administration, Unix administration, and network administration. Oversaw operations for a prominent statewide application with 24x7 cyber security support.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
Information Technology Project Manager
LOWER COLORADO RIVER AUTHORITY, LCRA
01.2004 - 01.2008
- Led end-to-end execution of projects involving Telecommunications, Wire design transitioning from waterfall to rack system, and generator/power backup installations. Implemented strategies for improving physical security as well.
- Played a key role in the establishment of LCRA's emergency operation center (EOC), fostering seamless coordination among diverse departments to drive overall success.
- Demonstrated expertise across Technology, IT Risk/Security, and Security Audit sectors coupled with proficient knowledge of IT Forensics and understanding of ITIL methodologies
- Experience in network and endpoint infrastructure security technologies, specializing in product-based consulting, architecture, and implementation
- Executed a full-scale revamp of the tape and disk data detention system, alongside producing a thorough employee operations handbook for employees stationed at corporate offices as well as remote locations
- Built robust VMware infrastructure alongside vendors and internal LCRA personnel.
Statewide Manager of Telecommunications and Contracts
TEXAS DEPARTMENT OF INFORMATION RESOURCES
01.2000 - 01.2004
- Collaborated with vendor c-suite management to create a statewide data infrastructure.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Spearheaded the management of a state data center ensuring optimal performance in power backup, raised flooring, suppression systems, cabling racks and network equipment
- Managed contracts ranging from $5,000 to $50 million while also creating detailed statements of work (SOWs) and effective request for proposal (RFP) responses. Noteworthy experience includes handling the highly complex TEXAN 2000 contract and statewide Wireless Data contracts.
- Implemented streamlined process policies that resulted in a significant 20% boost in productivity, while managing and developing a team of 20 full-time employees.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Sales Consultant
Dell Computers
09.1996 - 01.2000
- Earned recognition as the department's top annual sales performer, leading to an exclusive trip to London.
- Utilized strong communication skills to inform customers about product features and their advantages
- Demonstrated the ability to adapt and thrive in fast-paced conditions.
- Worked closely with cross-functional teams to optimize service delivery
- Utilized CRM software for account management, progress tracking, and report generation
- Maximized sales opportunities by cultivating relationships with prospects.
- Provided analysis of customer requirements and proposed appropriate solutions.
Education
Completed coursework towards Telecommunications Management Program - Telecommunications Management
TEXAS A&M UNIVERSITY
04-2004
Completed All Coursework Towards IT Project Management - IT Project Managment
THE GEORGE WASHINGTON UNIVERSITY
03-2003
TEXAS GOVERNOR'S MANAGEMENT DEVELOPMENT PROGRAM - Management
Texas Govoners Office
Austin, TX01-2002
12 Hours of Course Work Completed - Executive Learning Program
THE UNIVERSITY OF TEXAS, AUSTIN
Austin, TXCompleted 137 Hours of Coursework Towards Bachelor of Science In Public Relations - Communications
University of Toledo, Toledo, OH, US
Toledo, OHSkills
- Problem-Solving
- Business Process Analysis
- Process Efficiency Management
- Customer Needs Assessments
- Contract Management
- Project Management
- Client Satisfaction
- Business Development
- Revenue Forecasting
- Customer Acquisition
- Territory Management
- Sales Pipeline Management
- Stakeholder Communication
- Consultative Sales Techniques
- Excellent communicator
Certification
- Project Managing PMI Trained
- AWS Cloud Practitioner 2024
- Certified Telecommunication Professional- Texas A&M University
- State of Texas Certified Project Manager for Call Centers and Infrastructure.
- Cisco Networking Academy- CCSE
- Oracle Project Portfolio Cloud Implementation Specialist 2020
Awards
- Top leadership consultant at LegalZoom for 21' 22'
- Team Leadership Award at Secretary of State
- Governors Management Leadership Award
Volunteer Experience
04/01/07, Present, Volunteer Coordinator, Boy Scouts of America, Austin, Texas, Recruited volunteers for committees, teams, and projects by matching interests with needs., Provided guidance to volunteers in order to ensure compliance with established standards of performance.
Community Service
02/01/05, 07/01/08, Meals-on-Wheels Driver, Meals-on-Wheels, Austin, Texas, Verified accuracy of orders prior to leaving distribution center., Developed superior customer service skills while interacting with clients.
Timeline
Senior Consultant, Business Development
CGI-Technology Consulting Firm
09.2023 - Current
Senior Business Development Consultant
LegalZoom
01.2020 - 09.2023
Business Development, Technology Sales
AT&T COMMUNICATIONS
01.2017 - 01.2020
IT Business Development Director
TEXAS ASSOCIATION OF COUNTIES, TAC, County Information Resources Agency
01.2015 - 01.2017
Program Director of IT Initiatives
OFFICE OF THE TEXAS SECRETARY OF STATE
01.2009 - 01.2015
Information Technology Project Manager
LOWER COLORADO RIVER AUTHORITY, LCRA
01.2004 - 01.2008
Statewide Manager of Telecommunications and Contracts
TEXAS DEPARTMENT OF INFORMATION RESOURCES
01.2000 - 01.2004
Sales Consultant
Dell Computers
09.1996 - 01.2000
Completed coursework towards Telecommunications Management Program - Telecommunications Management
TEXAS A&M UNIVERSITY
Completed All Coursework Towards IT Project Management - IT Project Managment
THE GEORGE WASHINGTON UNIVERSITY
TEXAS GOVERNOR'S MANAGEMENT DEVELOPMENT PROGRAM - Management
Texas Govoners Office
12 Hours of Course Work Completed - Executive Learning Program
THE UNIVERSITY OF TEXAS, AUSTIN
Completed 137 Hours of Coursework Towards Bachelor of Science In Public Relations - Communications
University of Toledo, Toledo, OH, US