Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Gregg Klumper

Riverton,Kansas

Summary

Strong leader and problem-solver utilizing 30 plus years maintenance experience, 20 plus years supervisory / management experience to help streamline operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Service Manager

CKT Services LLC
04.2023 - Current
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Repaired customer vehicles and equipment.

Fleet Maintenance Manager

Missouri Metal Recycling
01.2022 - 04.2023
  • Enhanced fleet efficiency by implementing preventive maintenance programs and monitoring vehicle performance.
  • Reduced downtime for repairs by conducting thorough inspections and addressing potential issues promptly.
  • Managed all aspects of fleet maintenance operations, ensuring optimal productivity and costeffectiveness.
  • Improved repair turnaround times with streamlined workflows and efficient allocation of resources.
  • Coordinated with vendors and suppliers to secure quality parts at competitive prices, reducing overall expenses.
  • Established strong relationships with external service providers, resulting in reliable support during peak periods or emergencies.
  • Repaired fleet vehicles, heavy equipment, processing equipment, and facilities.

General Manager

Jordan Disposal LLC
06.2019 - 11.2021
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Worked with local and state agencies to insure compliance with all laws and regulations pertaining to trash collection, a construction and demolition landfill, and a waste tire monofill.
  • Ensured compliance with all DOT and IFTA regulations and reporting.

Shop Manager

W.C.A.
08.2017 - 06.2019
  • Enhanced fleet efficiency by overseeing and enforcing preventive maintenance programs and monitoring vehicle performance.
  • Reduced downtime for repairs by conducting thorough inspections and addressing potential issues promptly.
  • Managed all aspects of fleet maintenance operations, ensuring optimal productivity and costeffectiveness.
  • Coordinated with vendors and suppliers to secure quality parts at competitive prices, reducing overall expenses.
  • Trained and assisted junior mechanics.
  • Repaired and maintained fleet vehicles and equipment.
  • Coordinated with operations to ensure feet needs were met.

Maintenance Supervisor /Lead Technician

Republic Services
02.2012 - 08.2017
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Started as a Lead Tech, promoted to Supervisor and transferred, voluntarily stepped back to lead tech to transfer home for personal reasons.

Education

No Degree - Criminal Justice

University of Arkansas, Fayetteville
Fayetteville, AR
05.1990

High School Diploma -

Berryville High School
Berryville, AR
05.1989

Skills

  • Goal Setting
  • Customer Service Management
  • Budget Control
  • Service Documentation
  • Employee Training and Development
  • Resource Allocation
  • Schedule Management
  • Policy and Procedure Enforcement
  • Inventory Management
  • Class A CDL
  • EPA 609
  • Work Planning and Prioritization
  • New Employee Hiring
  • Workplace Safety
  • Conflict Resolution
  • Estimating and Quoting
  • Performance Evaluations
  • Quality Control
  • Regulations Compliance
  • Word, Excel, Trux, Dossier

Additional Information

U.S. Navy 90-94

Letter of Commendation

2 Letters of Recommendation

Honorable discharge

Timeline

Service Manager

CKT Services LLC
04.2023 - Current

Fleet Maintenance Manager

Missouri Metal Recycling
01.2022 - 04.2023

General Manager

Jordan Disposal LLC
06.2019 - 11.2021

Shop Manager

W.C.A.
08.2017 - 06.2019

Maintenance Supervisor /Lead Technician

Republic Services
02.2012 - 08.2017

No Degree - Criminal Justice

University of Arkansas, Fayetteville

High School Diploma -

Berryville High School
Gregg Klumper