Gregg Korkes
Saint Augustine,FL
Summary
Results-oriented management professional with over 20 years of experience. Looking for a position where I can contribute my knowledge of team building, training, and customer satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Madison Holdings LLC
Multiple Locations
10.2025 - Current
- Evaluate acquired sites for refurbish and rebranding.
- Oversaw and managed site progress
- Communicate with several project managers for multiple locations simultaneously.
- Hire,train and prepare staff for opening or CA transition.
- Collaborate with category and price book managers to determine POG layout, and pricing.
- Weekly sales and processes review with each location after opening for coaching and feedback.
- Used previous experience to help lower budget costs by 5% per location.
General Manager
WAWA Food Stores
Jacksonville, FL
03.2021 - 10.2025
- Responsible for daily operations in the areas of hiring, developing and leading a team in a high traffic environment.
- Effectively managed and grew sales of 5.4- 6.1 million in yearly sales depending on location.
- Responsible for forecasting and budgeting, proper execution of POG and weekly updates to product rotation.
- Hired and developed 6 employees to a leadership role.
- Received the YOU ROCK award and recognized company-wide for outstanding customer service.
- Increased foot traffic and core merchandise sales by 2.1% vs prior year.
- Increased catering sales by 105% vs the prior year.
- Developed a culture of responsibility & execution within the store team to score 100% on secret shoppers for 5 consistent quarters.
Training General Manager
Chipotle Mexican Grill
Jacksonville, FL
12.2015 - 03.2021
- Effectively managed $2.4 - $3.5 million yearly sales depending on location.
- Maintained a high level of food safety daily, inventory organization and ordering.
- Oversaw daily food preparation, training, and people development.
- Adhered to strict cash handling procedures.
- Broke records for performance with a new store opening and repeated the same performance when transferred to a second unit exceeding sales plan and cashflow by 15% and 22% respectfully.
- Developed and trained over 7 crew into management including 2 to a salaried position.
- Improved operational output and crew morale.
- Collaborated with a national board of chosen GM's to establish the companies training model for external hires.
Training General Manager
Steak n Shake Inc
Jacksonville, FL
01.2000 - 12.2015
- Carefully interviewed, selected, trained, coached, and developed staff.
- Reviewed, planned, and met all objectives regarding several locations’ P&L.
- Maintained a high level of food safety daily, inventory organization and ordering.
- Adhered to strict cash handling procedures.
- Constantly troubleshoot POS software and terminals.
- Developed positive sales and traffic by encouraging feedback from customers. Then we used that feedback to implement positive changes within the restaurant’s hospitality which resulted in receiving the President's Council Award.
- Opening General Manager for 2 new construction locations (2001 & 2004) as well as a training general manager on the National Wings Team (2003).
- Developed more than 8 hourly employees to general managers as well as numerous assistants to help strengthen the brand culture.
- Developed training programs to enhance employee performance and operational efficiency.
Education
2year certificate - Culinary Arts
Delaware Chenango Madison Otsego Vo-Tech
Associate of Applied Science - Culinary Arts
Luzerne County Community College
Nanticoke, PA01-1995
Skills
- Strong work ethic, results-oriented
- Local marketing and advertising
- Communication digital and verbal
- Management and staff development
- Strong analytical skills
- Strategic planning abilities, POG and stock management
- Problem resolution
- Operations management
- Leadership and team building
Certification
Servsafe Manager Certification
Florida Class A&B UST Operator
Timeline
General Manager of Operations
Madison Holdings LLC
10.2025 - Current
General Manager
WAWA Food Stores
03.2021 - 10.2025
Training General Manager
Chipotle Mexican Grill
12.2015 - 03.2021
Training General Manager
Steak n Shake Inc
01.2000 - 12.2015
Associate of Applied Science - Culinary Arts
Luzerne County Community College
2year certificate - Culinary Arts
Delaware Chenango Madison Otsego Vo-Tech