Gregg McCauley
Camp Hill,PA
Summary
Dynamic Bartender Shift Manager with a proven track record at Taphus Beer House, excelling in inventory management and customer service. Recognized for training staff and enhancing team performance, while implementing upselling strategies that drove sales growth. A collaborative leader committed to cleanliness standards and fostering a positive work environment.
Overview
21
21
years of professional experience
Work History
Bartender Shift Manager
Taphus Beer House
08.2023 - 11.2025
- Supervised daily bar operations, ensuring high-quality customer service and efficient workflow.
- Trained and mentored bartending staff, enhancing team performance and service standards.
- Developed and implemented inventory management processes, reducing waste and optimizing stock levels.
- Collaborated with management to create seasonal drink menus, driving customer engagement and sales growth.
Bartender
Blue Stag Saloon
01.2021 - 10.2023
- Developed seasonal drink menus incorporating local ingredients to attract diverse clientele.
- Provided exceptional customer service, resolving issues promptly to enhance satisfaction rates.
- Implemented efficient workflow processes, reducing drink preparation time during peak hours.
Bartender
Aurum Fine Food and Wine
01.2020 - 01.2021
- Crafted signature cocktails and curated wine selections to enhance guest experience.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Trained and mentored new staff on bartending techniques and customer service standards.
- Collaborated with kitchen staff to synchronize food and beverage service for seamless operations.
Bartender Supervisor
Giampietros Italian Restaurant
11.2014 - 12.2020
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on cocktail preparation and customer service excellence.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Developed seasonal drink menus, enhancing guest experience and driving repeat business.
Bakery Manager
Mary´s Mountain Cookies
04.2005 - 04.2014
- Assisted in daily operations, ensuring adherence to health and safety standards.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Learned to operate bakery equipment safely and effectively for production tasks.
- Maintained cleanliness of work areas, complying with food safety regulations.
- Prepared dough and batters according to standard recipes for various baked goods.
- Collaborated with team members to meet customer demands during peak hours.
- Engaged in product presentation, enhancing visual appeal of bakery items for display.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
Education
High School Diploma -
Camp Hill High School
Camp Hill06-2004
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Workplace Longevity
- Promoted quickly
- Teamwork motivated
- Likeable
- when in management positions, was a team player Never sought an intimidating roll
Timeline
Bartender Shift Manager
Taphus Beer House
08.2023 - 11.2025
Bartender
Blue Stag Saloon
01.2021 - 10.2023
Bartender
Aurum Fine Food and Wine
01.2020 - 01.2021
Bartender Supervisor
Giampietros Italian Restaurant
11.2014 - 12.2020
Bakery Manager
Mary´s Mountain Cookies
04.2005 - 04.2014
High School Diploma -
Camp Hill High School