Gregg Wolf B2B Development Sales

Handle routine client calls and mail. Prepare appropriate responses and enter information into CRM
Assist clients and regional CRM’s with remittance inquiries
Perform research to resolve inquiries and problems and other duties assigned.Excellent business writing, presentation, and phone skills
Client relationship management experience
Ability to handle pressure, prioritize, and multitask during a business day
Ability to work flexible hours

• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Worked with existing customers to increase purchases of products and services.
• Reached out to potential customers via telephone, email and in-person inquiries.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Developed a list of prospects from resource material or company records. Called or received calls from prospective customers, explaining type of service or product offered.

Quoted prices, delivery dates and payment terms and tried to persuade Lawyers to buy, using knowledge of company products and services. Directed and presented webinars to potential law firms and partners. As a company that provides a service to the legal profession was able to suggest several possible business strategies for deeper market penetration.

Conducted teleconferences meetings with key managers or firm partners for the purpose of developing new business and building on existing clients.

• Created and updated customer accounts with relevant information.
• Used digital methods and traditional telephone approaches to generate sales leads.
• Collected information on sales and service issues to coordinate team-wide resolutions.
• Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.

• Coached team members in techniques necessary to complete job tasks.
• Trained new team members by relaying information on company procedures and safety requirements.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.