Gregoire Francois
Port Saint Lucie
Summary
Reliable Assistant Grocery Manager with solid background in store operations, inventory management, and merchandising. Known for fostering strong relationships with staff and vendors, ensuring high-quality customer service. Skilled at training employees, managing schedules, and meeting sales goals. Results-oriented professional who consistently contributes to improving store performance.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Assistant Grocery Manager
Publix Super Market
Boynton Beach
03.2025 - Current
- Assisted in inventory management and restocking of grocery shelves.
- Trained new staff on store policies and customer service standards.
- Monitored product displays to ensure cleanliness and proper organization.
- Supported department managers in implementing promotional displays and signage.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Ensured compliance with food safety regulations and store policies.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Developed strategies to increase customer loyalty and satisfaction.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Evaluated performance of employees on a regular basis.
- Directed daily operations of the store, including opening and closing duties.
- Performed administrative tasks such as payroll processing, scheduling.
- Monitored stock levels and ordered inventory as needed.
- Created weekly schedules for store personnel.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Delegated work to staff, setting priorities and goals.
Team Leader
Publix Super Market
Boynton Beach
03.2018 - 07.2025
- Supervised team operations to ensure efficient workflow and customer service.
- Trained new employees on store policies and customer interaction techniques.
- Coordinated inventory management to maintain stock levels and product availability.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
- Monitored compliance with safety standards and store procedures among staff members.
- Collaborated with management on promotional activities to boost sales initiatives.
Retail Stock Associate
Publix Super Market
Boynton Beach
11.2004 - 07.2018
- Organized inventory and ensured shelves were stocked efficiently.
- Collaborated with team members to maintain store cleanliness and orderliness.
- Assisted customers in locating products and answering inquiries.
- Participated in regular training sessions on safety and operational procedures.
Education
MBA - Finance
Strayer University
Palm Beach Gardens, FL 04.2014 - 05.2016
Bachelor of Arts - Political Science
Florida Atlantic University
Boca Raton, FL 08.2009 - 02.2012
Skills
- Inventory management
- Customer service
- Employee training
- Food safety compliance
- Sales promotion
- Administrative tasks
- Time management
- Strong communication
- Strategic planning
- Problem solving
- Scheduling coordination
- Health and safety
- Merchandising strategies
- Customer support
- Performance evaluations
- Display planning
- Employee management
- Store opening
- Coordination of inventory
- Promotion planning
- Workflow planning
- Ordering of products
- Product merchandising
- Expense tracking
- Supply level management
- Customer service management
- Inventory merchandising
- Managing operations and efficiency
- Schedule oversight
- Team leadership
- Business analysis and reporting
- Shift scheduling
Certification
- Sales associate Real estate license.
- Notary public
Timeline
Assistant Grocery Manager
Publix Super Market
03.2025 - Current
Team Leader
Publix Super Market
03.2018 - 07.2025
MBA - Finance
Strayer University
04.2014 - 05.2016
Bachelor of Arts - Political Science
Florida Atlantic University
08.2009 - 02.2012
Retail Stock Associate
Publix Super Market
11.2004 - 07.2018