Gregor Raj
Minneapolis,MN
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Foreman
Better Futures
05.2023 - Current
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
Project Manager
Black Trail Provisions
05.2021 - 05.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Store Owner
The Post
02.2013 - 03.2021
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Addressed issues with employees and customers to manage healthy conflict resolutions.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales during peak seasons by designing promotional events and coordinating targeted advertising campaigns.
- Evaluated employee performance regularly, providing constructive feedback aimed at professional development and success in their roles.
- Trained and motivated employees to perform daily business functions.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Education
Associate of Arts - Audio Production
AI Minneapolis
Minneapolis01.2012
Skills
- Effective Communication
- Attention to Detail
- Dedicated Work Ethic
- Workplace Safety
- Construction supervision
- Team Leadership
- Staff Training
- Operations Management
- Customer Relationship Management (CRM)
- Staff Development
- Policy Implementation
- Workforce Management
- Problem Resolution
- Managing Operations and Efficiency
Certification
Forklift
Reach Lift
Crown Lift
Heavy Machinery Operations
Project Management
Timeline
Foreman
Better Futures
05.2023 - Current
Project Manager
Black Trail Provisions
05.2021 - 05.2022
Store Owner
The Post
02.2013 - 03.2021
Associate of Arts - Audio Production
AI Minneapolis
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