GREGORIA DE LOS SANTOS
Lawrence,MA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Secretarial Assistant
E&W Auto Body
07.2022 - Current
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
- Expedited invoice processing by accurately tracking expenses and submitting payments in a timely manner.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
Outreach Intern
Alzheimer's Association
01.2022 - 05.2022
- Connected with businesses around Lawrence to help educate on local resources
- Worked remotely and in-person, demonstrating adaptability and efficient administrations skills
- Applauded by supervisor for increasing business participation and creating local TV advertisements.
Operator/Assembler
Southwick Clothing (Brooks Brother)
08.2016 - 03.2021
- Exhibited excellent attention to detail when assembling customer orders, correcting mistakes, and fulfilling all orders on-time.
Guest Service Representative
Epilepsy Foundation
02.2016 - 05.2016
- Made outbound calls and explained the foundation's mission and guided donors on how to donate
- Filed documents, edited and typed donor's new information.
Education
HHA & CPR Training Program -
American Red Cross
Associate of Science, Public Health - Public Health Education
Northern Essex Community College
Haverhill, MA05.2022
Skills
- Resourceful and reliable
- Office support (telephone, faxing, filing)
- Verbal Communication
- Guest Services
- File Management
- Scheduling appointments
- Client Relations
- Office Administration
- Data Processing
Timeline
Secretarial Assistant
E&W Auto Body
07.2022 - Current
Outreach Intern
Alzheimer's Association
01.2022 - 05.2022
Operator/Assembler
Southwick Clothing (Brooks Brother)
08.2016 - 03.2021
Guest Service Representative
Epilepsy Foundation
02.2016 - 05.2016
HHA & CPR Training Program -
American Red Cross
Associate of Science, Public Health - Public Health Education
Northern Essex Community College
Similar Profiles
Sharae SanchezSharae Sanchez
Auto Body Shop Manager/ Senior Network Appraiser at Auto Shine Auto BodyAuto Body Shop Manager/ Senior Network Appraiser at Auto Shine Auto Body
Darius PhillipsDarius Phillips
Automotive Technician & Auto Body Experience at Volvo Dealership | BOS Auto & Detail | C&L Auto Body & TowingAutomotive Technician & Auto Body Experience at Volvo Dealership | BOS Auto & Detail | C&L Auto Body & Towing
Sarah WilsonSarah Wilson
Auto Body Technician at Dwayne Doza Auto Body And Auto SalesAuto Body Technician at Dwayne Doza Auto Body And Auto Sales
Juan BetancesJuan Betances
Delivery Driver at Federated Auto PartsDelivery Driver at Federated Auto Parts
Vanessa RodriguezVanessa Rodriguez
Pharmacy Technician at Greater Lawrence Family Health CenterPharmacy Technician at Greater Lawrence Family Health Center