Gregoria Rijo
Hialeah Gardens,Fl
Summary
Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Office Administrator
Faith Lutheran School
10.2022 - Current
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Elevated executive performance through adept calendar management skills that ensured punctual attendance at crucial appointments or engagements.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- In charge of Social Media
- Managed approximately 30 incoming emails and 10 to 15 calls a day
Kindergarten Teacher
Faith Lutheran School
07.2021 - 10.2022
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Increased parent involvement through regular communication, parent-teacher conferences, and workshops.
- Promoted a positive learning environment with the use of collaborative group work and hands-on activities.
- Evaluated student progress regularly through formative assessments to inform instructional decisions.
- Participated in professional development opportunities to stay current on best practices in early childhood education.
- Developed strong relationships with families to address any concerns or issues impacting student success.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
- Utilized assessment data to modify instruction and target areas of weakness for individual students.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Built positive relationships with students and families for safe, trusted learning support.
- Promoted learning through play with engaging activities, games and lessons.
Receptionist
Nilda's Hair Salon And Spa
06.2021 - 08.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Elementary School Teacher
Sunshine Day Care Center And Preschool
08.2020 - 06.2021
- Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
- Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
- Participated in after-school tutoring programs, offering individualized support for students struggling academically.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
Team Leader Manager
Madrag
11.2013 - 10.2017
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Mitigated potential conflicts among team members by promoting open communication and fostering a positive environment.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
Sales Associate
BrandsMart USA
01.2017 - 03.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Teacher, Religious Education Nursery through Third Grade, and Child Care Worker
01.2010 - 05.2013
- Enhanced children''s emotional well-being by developing individualized care plans and providing consistent support.
- Improved communication skills of children through age-appropriate language activities and interactive play.
- Maintained a safe and nurturing environment by implementing strict safety protocols and supervising children at all times.
- Fostered strong parent relationships with regular updates on child progress, addressing concerns promptly and professionally.
- Managed challenging behaviors effectively, employing positive discipline techniques tailored to individual needs.
Teacher’s Assistant
Sylvan Learning Centre
10.2010 - 02.2011
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Graded assignments and reported individual progress to teacher.
- Organized and led practice, research and lab assignments.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Education
Associate of Arts - Early Childhood Education
Miami Dade College
Miami, FL05.2019
High School Diploma -
Sandia High School
Albuquerque, NM05.2013
Skills
- File Maintenance
- Technical Support
- Document Scanning
- Office Supply Management
- Event Coordination
- Scheduling
- Mail Handling
- Scheduling Appointments
- File Organization
- Managing Office Supply Inventory
- Inbound Phone Call Handling
- Attention to Detail
- Problem Solving
Accomplishments
Honors in Spanish
Award in Economic Class
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Affiliations
- Volunteer at New Mexico Veterans Hospital
- Volunteer as receptionist at Presbyterian Hospital Long Term Care Unit
Timeline
Office Administrator
Faith Lutheran School
10.2022 - Current
Kindergarten Teacher
Faith Lutheran School
07.2021 - 10.2022
Receptionist
Nilda's Hair Salon And Spa
06.2021 - 08.2021
Elementary School Teacher
Sunshine Day Care Center And Preschool
08.2020 - 06.2021
Sales Associate
BrandsMart USA
01.2017 - 03.2017
Team Leader Manager
Madrag
11.2013 - 10.2017
Teacher’s Assistant
Sylvan Learning Centre
10.2010 - 02.2011
Teacher, Religious Education Nursery through Third Grade, and Child Care Worker
01.2010 - 05.2013
Associate of Arts - Early Childhood Education
Miami Dade College
High School Diploma -
Sandia High School
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