Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregorina McAllister

Chicago

Summary

Dynamic and detail-oriented professional with experience at UChicago Medicine Ingalls Memorial, excelling in customer service and administrative support. Proven ability to enhance office efficiency and manage billing processes, demonstrating strong problem-solving skills and effective time management. Committed team player dedicated to fostering a positive work environment and ensuring accurate financial reporting.

Overview

21
21
years of professional experience

Work History

Office Assistant

UChicago Medicine Ingalls Memorial
03.2008 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Assisted with onboarding of new employees.
  • Provided customer service by greeting visitors and addressing general inquiries professionally.
  • Developed familiarity with office equipment, troubleshooting minor issues as they arose.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Bereavement tracking and sympathy cards
  • Assist with obtaining doctor's orders for home care services
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Collect current staff credentials and follow up on all expired credentials for home care

Medical Billing Specialist

Munster Collections Service
01.2006 - 02.2008
  • Processed and submitted medical claims to insurance companies for timely reimbursement.
  • Reviewed patient accounts to ensure accuracy of billing information and eligibility.
  • Resolved discrepancies in billing by collaborating with healthcare providers and insurance representatives.
  • Analyzed claim denials to identify trends and implement corrective actions for future submissions.

Billing Assistant

Roseland Hospital
02.2004 - 12.2005
  • Received, sorted, and distributed incoming mail.
  • Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
  • Contacted customers and third party payers to pursue payments.
  • Developed educational materials on billing procedures for staff, fostering a culture of continuous learning and compliance.
  • Produced and mailed invoices, payment reminders, and financial notices.

Education

Medical Billing And Coding

Westwood College
Calumet City, IL
05-2005

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Organizing and categorizing
  • Verbal communication
  • Dedicated team player
  • Administrative support
  • Strong problem solver
  • Clerical support

Timeline

Office Assistant

UChicago Medicine Ingalls Memorial
03.2008 - Current

Medical Billing Specialist

Munster Collections Service
01.2006 - 02.2008

Billing Assistant

Roseland Hospital
02.2004 - 12.2005

Medical Billing And Coding

Westwood College

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Gregorina McAllister