Gregorio Gomez
Monterrey Security
Chicago,IL
Summary
Detail-oriented Security Officer with a proven track record in superior customer service and emergency response. Known for conflict de-escalation and effective incident reporting, ensuring safety and compliance in dynamic environments.
1
Language
37
years of professional experience
Work History
Security Officer
12 Years 2 Months- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, ensuring effective resolution and reporting procedures.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.ority.
- Acted quickly during emergency situations to reduce the opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.ing.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Managing Director
19 Years 10 Months- Directed fundraising campaigns, securing financial support for diverse programming and operations.
- Oversaw budget management, ensuring financial sustainability and resource allocation for projects.
- Led strategic initiatives to enhance community engagement and increase audience participation.
- Collaborated with artistic teams to develop innovative productions that reflect Latino culture and heritage.
- Established partnerships with local organizations to promote cultural awareness and outreach programs.
- Implemented marketing strategies that elevated brand visibility and attracted new audiences.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
Education
Bachelor of Science - Social Work
Skills
General security
Access control
Patrol operations
Attention to detail
Emergency response
Security screenings
Report writing
Detail-oriented
Superior customer service
Conflict resolution
Conflict de-escalation
Conflict resolution
Bilingual communication
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Monterrey Security
06.2014 - Current
Managing Director
Latino Chicago Theater Company
06.1989 - 04.2009
University of Wisconsin Whitewater
Bachelor of Science from Social Work