Greg Uy
Arlington,VA
Summary
Proven leader in property management, adept at financial budgeting and fostering customer relationships, showcased through an average 13.2% new lease trade-out in 2024 and 6% average renewal increase in 2024 at Tellus and achieving community stabilization within eight months at 19 Nineteen Clarendon. Excelled in staff training and revenue growth at Jefferson Apartment Group, demonstrating exceptional income and expense management skills.
Overview
17
17
years of professional experience
Work History
Community Manager
Jefferson Apartment Group
Arlington, VA
04.2019 - Current
- Current community manager at a luxury hi-rise community; 254 residential units, and 4 retail units.
- Increased rental revenue by building value with excellent customer service, resident retention efforts, and revenue.
- Achieved positive renewal percentage oncreases consistently year over year for 2024: Q1 (5.1%), Q2 (5.1%), Q3 (4.6%).
- Achieved positive new lease trade-out consistently year over year for 2024: (1.2%), 4.42% rent growth on renewals for the same period at current asset, Tellus.
- Achieved a near perfect delinquency for the past 60 consecutive months.
- Determine critical CAPEX projects needed, and manage $500,000 annual CAPEX projects.
- Maintain resident records and help to achieve an exceptional audit rating six years in a row, with a 1% exception rating from 2019 to 2024.
- Prepare and execute daily, weekly, and monthly reports.
General Manager
ZRS Management
Arlington, VA
10.2013 - 03.2019
- 19Nineteeen Clarendon: 191 residential units; 17,000+ sq. ft. retail space; Mid-Rise; LEED Silver Class ‘A’ building; ‘Lease up” project.
- The Beacon Clarendon: 187 residential units; 18,000+ sq. ft. retail space; High-Rise; LEED Silver Class ‘A’ building, ‘Lease up” project.
- Simultaneous third-party management of both assets for the institution owner, inclusive of leasing, marketing strategy, and providing resident customer services from mid-construction to the completion of both buildings.
- Reputation management through creating a community outreach strategy, as well as timely responses to all Apartment Ratings reviews, Facebook reviews, Yelp reviews, and Google reviews, along with creating a social media strategy for project branding targeted toward Arlington’s digerati demographic.
- Budget management through lease-up worked to achieve NOI, with consideration of construction delays and offset revenue; managed expenses, unit acceptance, service requests, preventative maintenance, vendor contract negotiation, third-party management monthly reporting, and client relationship building.
- Retail management included relationship building with all business owners, hosting quarterly merchant meetings, collection of rents, managing building curb appeal, the parking garage, and overall building maintenance as it pertains to mixed-use spaces.
- Achieved community stabilization within eight months of opening (19 Nineteen Clarendon).
- 10% average rent increase year over year at 19 Nineteen Clarendon, The Beacon.
Assistant Community Manager
Waterton
Alexandria, VA
03.2008 - 09.2013
- 425 residential units; luxury garden-style. Value-Add Lease-Up Project
- Assisted the Property Manager by maintaining the integrity of the residential files and software.
- Assisted the Property Manager with rent collection, with $0 monthly delinquency.
- Assisted the Property Manager in residential management, inclusive of service requests, preventative maintenance, leasing during high-volume periods, resident customer services, reputation management, budget management, social media strategy, outreach strategy, vendor contract negotiation, third-party management reporting, and client relationship building.
- Aided in several new account property acquisitions, audits, and mentoring and training new hires.
- Meeting and exceeding property goals and deadlines, as given by the owner or client.
- Assisted the property manager in performing all duties and delegating all necessary tasks to operate property functions from A to Z.
- Pre-leased from the preview center while the property encountered over 50 weekly traffic tours; assisted in all move-ins for the building opening of 90 occupied apartments within the first 45 days.
Education
Bachelor of Science -
Old Dominion University
Norfolk, VASkills
- Daily operations oversight
- Financial budgeting and reporting
- Income and expense management
- Customer relationship management
- Property tours and inspections
- Maintenance and repair coordination
- Staff training
Timeline
Community Manager
Jefferson Apartment Group
04.2019 - Current
General Manager
ZRS Management
10.2013 - 03.2019
Assistant Community Manager
Waterton
03.2008 - 09.2013
Bachelor of Science -
Old Dominion University
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