Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gregory Ackerman

Pittsburgh,PA

Summary

As a seasoned Restaurant Owner at Ackrud Inc, I spearheaded transformative strategies that significantly enhanced operational efficiency and customer satisfaction. My expertise in menu development and staff management led to a marked increase in repeat business, while my strategic financial planning and inventory control systems maximized profits and minimized waste, showcasing a blend of innovative leadership and fiscal acumen.

Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.

Driven, personable, and dedicated to providing exceptional customer experiences. Possesses comprehensive knowledge of restaurant operations and management, with focus on inventory control and financial planning. Aims to create thriving business environment, delivering high-quality service and fostering community engagement.

Overview

23
23
years of professional experience

Work History

Restaurant Owner

Ackrud Inc
05.2002 - Current
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Supervised daily activities of restaurant and 18 employees.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Purchased food and cultivated strong vendor relationships.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.

Education

High School Diploma -

Brashear
Pittsburgh, PA
06-1984

Skills

  • Menu development
  • Staff supervision
  • Business planning
  • Customer engagement
  • Staff management
  • Inventory management
  • Small business operations
  • Cost control
  • Financial planning
  • Business marketing
  • Labor cost controls
  • Accounting oversight

Languages

English
Full Professional

Timeline

Restaurant Owner

Ackrud Inc
05.2002 - Current

High School Diploma -

Brashear
Gregory Ackerman