Summary
Overview
Work History
Education
Skills
Summary Of Qualifications
Functional Summary
Certification
Timeline
Generic

Gregory A Hanson

Beaver Dam,WI

Summary

Experienced retail leader with a strong background in customer service and team management. Skilled in conflict resolution, inventory management, and theft deterrence, with a commitment to safety and professionalism. Proven ability to enhance team efficiency and customer satisfaction in high-stakes environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr Team Lead

Cabela’s
Sun Prairie, WI
04.2015 - Current
  • Led daily execution of company goals, improving team efficiency and customer satisfaction.
  • Opened and closed the store on a regular basis
  • Designed engaging product displays and end caps to boost sales and customer engagement.
  • Supervised and motivated team members to achieve high standards in customer service.
  • Assessed new technologies or methods for potential use within the team's workflow process.

Hunting Lead

Cabela’s
Sun Prairie, WI
04.2015 - Current
  • Supervised and motivated team members to achieve high standards in customer service.
  • Monitored and deterred store theft
  • Managed inventory levels and organized stock efficiently to improve store operations.
  • Designed engaging product displays and end caps to boost sales and customer engagement.
  • Educated customers through Seminars on new products and hunting essentials
  • Trained employees and customers on firearm safety, enhancing store safety protocols.
  • Interacted with Supervisors and Managers to meet specific equipment needs as well as specific company police's

Firearms Outfitter

Cabela’s
Sun Prairie, WI
04.2015 - Current
  • Educated and assisted customers on firearm choices and firearm related products
  • Monitored and deterred theft
  • Managed inventory levels and organized stock efficiently to improve store operations.
  • Helped customers with gun scope product selection
  • Provided scope mounting and bore sighting services to the customers

Firearms Inspector

Cabela’s
Sun Prairie, WI
04.2015 - Current
  • Greeted customers upon entry into the store
  • Monitored for firearms coming into the building and performed a safety check on firearms coming into the store for buy back or scope mounting services

Hunting Sales

Cabela’s
Sun Prairie, WI
04.2015 - Current
  • Educated and assisted customers in the department and the store
  • Monitored and deterred theft throughout the department and the store
  • Managed inventory levels and organized stock efficiently to improve store operations.
  • Designed engaging product displays and end caps to boost sales and customer engagement.

Warehouse Outfitter

Cabela’s
Sun Prairie, WI
04.2015 - Current
  • Helped sort freight and distribute freight to the various departments
  • Stocked the shelves in the various departments
  • Back Stocked all remaining freight accurately for inventory purposes
  • Worked as vendor direct outfitter processing Purchase order numbers for merchandise as well as firearms

Electronic Sales

Walmart Super Center
Watertown, WI
05.2014 - 05.2015
  • Educated and assisted customers about products within the department
  • Monitored and deterred theft in the department and the store
  • Monitored inventory levels and stocked the shelves when necessary
  • Set up product displays and End Caps

Cashier

Walmart Super Center
Watertown, WI
05.2014 - 05.2015
  • Operated a computerized cash register with efficiency in a high-volume transaction environment

Cashier

Walmart Super Center
Monona, WI
02.2010 - 06.2010
  • Took people’s monies for groceries and goods

Security Officer

JBM Patrol and Protection
Madison, WI
06.2010 - 05.2010
  • Worked on numerous sites to ensure safety of property and guests

Sales floor and seasonal cashier

Target
Madison, WI
11.2009 - 01.2010
  • Helped guests find items in the store
  • Answered questions about products
  • Directed inquiries about items to proper department

Manager and Cashier

The Steer
Northfield, MN
11.2006 - 03.2009
  • Took monies for gas and groceries
  • Helped customers with directions or problems
  • Directed inquiries to the proper person
  • Trained new staff on store procedures and policy
  • Used office procedures to keep accurate records of employees, maintenance and other issues

Education

Liberal arts studies -

South Central Technical College
Faribault, MN
01.2008

High School Diploma - general studies

Northfield High School
Northfield, MN
01.1997

Skills

  • Team leadership
  • Inventory Management
  • Retail Operations
  • Microsoft Office Suite
  • Windows programs
  • Conflict resolution
  • Customer service
  • Management
  • Supervisory
  • Communication
  • Persistence
  • Typing
  • Professionalism
  • Dependability
  • Motivation
  • Hardworking
  • Devotion
  • Ambition
  • Attention to detail
  • Adaptability
  • Organizational skills
  • Multitasking
  • Data entry
  • Mathematical computations
  • Office equipment operation
  • Knowledge capacity
  • Cash handling

Summary Of Qualifications

Worked at shopping centers to provide shoppers with a safe atmosphere., Posted at strikes and construction sites to ensure safety of property., Posted at schools to keep students and staff safe., Posted at hotels to ensure guest and staff safety and concierge for overnight staff., Trained new people at my post and wrote operating procedures., Provided outstanding customer service to guests., Trained new employees., Built good rapports with vendors., Developed good communication skills, both oral and written., Maintained a professional atmosphere., Provided outstanding customer service to guests., Promoted new products and outdoor sporting tips to customers through seminars., Trained new employees in product knowledge., Interacted with management to ensure effective communication of policies and procedures., Promoted safety through seminars to customers., Operated the computerized cash register with efficiency in a high-volume store., Developed good communication skills, both oral and written., Maintained a professional atmosphere., Provided outstanding customer service to guests.

Functional Summary

My objective is to leverage my experience while continuing to be challenged. I have 8 years of experience working in customer service providing great customer service. My background in Management, Sales and Cashiering represents a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all the organizations that I have worked with in the past.

Certification

  • Cbelas Fork Lift certification.

Timeline

Sr Team Lead

Cabela’s
04.2015 - Current

Hunting Lead

Cabela’s
04.2015 - Current

Firearms Outfitter

Cabela’s
04.2015 - Current

Firearms Inspector

Cabela’s
04.2015 - Current

Hunting Sales

Cabela’s
04.2015 - Current

Warehouse Outfitter

Cabela’s
04.2015 - Current

Electronic Sales

Walmart Super Center
05.2014 - 05.2015

Cashier

Walmart Super Center
05.2014 - 05.2015

Security Officer

JBM Patrol and Protection
06.2010 - 05.2010

Cashier

Walmart Super Center
02.2010 - 06.2010

Sales floor and seasonal cashier

Target
11.2009 - 01.2010

Manager and Cashier

The Steer
11.2006 - 03.2009

Liberal arts studies -

South Central Technical College

High School Diploma - general studies

Northfield High School
Gregory A Hanson