Experienced retail leader with a strong background in customer service and team management. Skilled in conflict resolution, inventory management, and theft deterrence, with a commitment to safety and professionalism. Proven ability to enhance team efficiency and customer satisfaction in high-stakes environments.
Worked at shopping centers to provide shoppers with a safe atmosphere., Posted at strikes and construction sites to ensure safety of property., Posted at schools to keep students and staff safe., Posted at hotels to ensure guest and staff safety and concierge for overnight staff., Trained new people at my post and wrote operating procedures., Provided outstanding customer service to guests., Trained new employees., Built good rapports with vendors., Developed good communication skills, both oral and written., Maintained a professional atmosphere., Provided outstanding customer service to guests., Promoted new products and outdoor sporting tips to customers through seminars., Trained new employees in product knowledge., Interacted with management to ensure effective communication of policies and procedures., Promoted safety through seminars to customers., Operated the computerized cash register with efficiency in a high-volume store., Developed good communication skills, both oral and written., Maintained a professional atmosphere., Provided outstanding customer service to guests.
My objective is to leverage my experience while continuing to be challenged. I have 8 years of experience working in customer service providing great customer service. My background in Management, Sales and Cashiering represents a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all the organizations that I have worked with in the past.