Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gregory Allen

Riviera Beach

Summary

I am a highly skilled and adaptable professional with extensive experience in logistics, transportation, and operations management, complemented by technical expertise in signal systems and network support. Proven ability to lead teams, optimize operational efficiency, and uphold safety and compliance standards in dynamic environments. Demonstrates strong technical acumen in maintaining and troubleshooting communication systems and local area networks (LAN), as well as managing long-haul transportation logistics. Recognized for delivering exceptional customer service, fostering relationships, and driving business growth. Adept at strategic planning, problem-solving, and mentoring teams to achieve organizational objectives. Versatile and detail-oriented with a proven record of success across diverse industries, including military operations, transportation, and retail management.

Overview

12
12
years of professional experience

Work History

Signal Operations Support Specialist

United States Army Reserve, Department of Defense
08.2024 - Current
  • Perform routine checks and maintenance on signal equipment and power systems to ensure reliability during deployments and missions
  • Conduct preventive and corrective maintenance on various communication devices and systems
  • Coordinate communication strategies to meet tactical and strategic objectives
  • Document equipment performance, maintenance logs, and compliance reports to uphold military standards
  • Maintain, repaired, and upgraded vital signal support systems, ensuring consistent functionality for command-and-control operations
  • Provide signal and technical assistance for computer systems
  • Install, configure, and optimize local area networks (LAN), ensuring secure and reliable connectivity for mission-critical communication
  • Diagnose and resolved technical issues with communication systems and related equipment, minimizing downtime and maintaining mission capabilities
  • Assist in the planning and setup of communication strategies during training exercises and potential real-world missions

Company Driver

Swift Transportation
08.2023 - Current
  • Operated Class A commercial vehicles to transport goods over long-haul routes nationwide
  • Planned and executed delivery schedules while adhering to Department of Transportation (DOT) regulations and company policies
  • Conducted pre-trip and post-trip vehicle inspections to ensure equipment safety and operational readiness
  • Secured freight loads to prevent damage during transit, following all safety and compliance standards
  • Communicated effectively with dispatchers, customers, and team members to coordinate pick-ups, deliveries, and route adjustments
  • Maintained accurate records of driving hours, mileage, fuel consumption, and delivery paperwork using electronic logging devices (ELDs)
  • Adapted to varying road, traffic, and weather conditions to deliver freight safely and on time
  • Provided excellent customer service by addressing client concerns and maintaining professionalism at delivery sites
  • Monitored vehicle maintenance needs, reporting issues promptly to minimize downtime and ensure operational efficiency
  • Followed all company safety protocols and training to uphold a safe driving record
  • Consistently achieved on-time delivery metrics, contributing to customer satisfaction and operational success
  • Maintained a clean driving record with a focus on safety and compliance

Owner Operator

Landstar
07.2020 - 04.2023
  • Coordinated and executed transportation assignments in compliance with Landstar guidelines and customer requirements
  • Managed truck operations, including scheduling, route planning, and load securing, ensuring on-time and safe deliveries
  • Maintained strict adherence to federal, state, and local regulations governing the transportation industry
  • Fostered strong customer relationships, addressing inquiries, concerns, and special requests to ensure satisfaction and repeat business
  • Effectively communicated shipment updates, promptly resolving transit issues to maintain service excellence
  • Oversaw business financials, including budgeting, expense tracking, invoicing, and profit optimization
  • Negotiated competitive rates and terms with customers and brokers to maximize revenue
  • Conducted routine maintenance tasks, pre-trip, and post-trip inspections to ensure equipment safety and regulatory compliance
  • Monitored operational costs, including fuel consumption and maintenance, optimizing efficiency and reducing downtime
  • Maintained accurate records of driving hours, mileage, maintenance, and repair activities per regulatory and company standards
  • Identified and capitalized on opportunities for business growth within the Landstar network, prospecting for new customers and partnerships
  • Participated in training programs to stay updated on industry trends, enhancing knowledge and operational effectiveness
  • Responded promptly to emergencies, accidents, and unexpected situations, ensuring personnel and cargo safety

Company Driver

Kivi Bros. Trucking
01.2020 - 06.2020
  • Performed daily vehicle inspections before and after trips.
  • Maintained impeccable driving record and history of zero incidents.
  • Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
  • Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
  • Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
  • Conformed to all DOT rules and regulations.
  • Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
  • Adhered to all federal, state, and local regulations governing commercial transportation, ensuring compliance and avoiding costly penalties.
  • Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
  • Safely operated flatbed and step-deck trucks to transport oversized and specialized freight, ensuring secure loading, unloading, and on-time delivery.
  • Secured cargo using industry-standard tie-downs, tarps, and straps, adhering to DOT regulations and safety protocols for oversized loads.

Company Driver

Celadon
11.2018 - 12.2019
  • Performed daily vehicle inspections before and after trips.
  • Maintained impeccable driving record and history of zero incidents.
  • Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
  • Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
  • Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
  • Conformed to all DOT rules and regulations.
  • Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
  • Adhered to all federal, state, and local regulations governing commercial transportation, ensuring compliance and avoiding costly penalties.
  • Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.

Operations Manager

FedEx Ground
07.2016 - 04.2018

Promoted and upheld FedEx Ground’s “Safety Above All” culture, ensuring a safe and efficient work environment.

  • Managed staffing processes, including hiring, training, coaching, performance evaluation, and disciplinary actions.
  • Directed daily operations to ensure the efficient sortation and tracking of packages, while minimizing costs and maximizing quality.
  • Assigned and supervised employees to maintain productivity and ensure compliance with company policies and procedures.
  • Analyzed operational performance, identified areas for improvement, and implemented action plans to achieve key metrics.
  • Conducted daily workforce meetings to communicate operational updates and align teams with daily goals.
  • Investigated and resolved customer service issues, escalating when necessary.
  • Oversaw employee training programs, including quality assurance, hazardous materials handling, and dock safety protocols.
  • Supported the development and execution of safety and employee relations strategies
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Sales Representative

Lowes Home Improvement Stores
11.2012 - 07.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Increased market penetration with introduction of innovative sales tactics.
  • Exceeded sales targets through effective planning and goal setting.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Built relationships with customers and community to promote long term business growth.

Education

Signal Support Specialist Certification -

United States Army Signal School
12.2024

Bachelor of Science - Cyber and Data Security Technology

University of Arizona Global Campus
Chandler, AZ
11.2024

No Degree - CDL Class A Certificarion

Road Master Driving School
Jacksonville, FL
04-2018

Skills

  • Signal Systems Maintenance
  • LAN Configuration and Optimization
  • DOT Compliance
  • Route Planning and Logistics
  • Customer Relationship Management
  • Team Leadership and Development
  • Financial Oversight
  • Troubleshooting and Technical Support -
  • Operational Tracking and Analysis
  • Safety Protocols and Compliance
  • Inventory and Merchandising Management Emergency Response and Problem-Solving
  • Network Support

Accomplishments

  • Top sales representative (Lowes)
  • CompTIA Security+ (Pending)
  • Secret Security Clearance (Pending)

Timeline

Signal Operations Support Specialist

United States Army Reserve, Department of Defense
08.2024 - Current

Company Driver

Swift Transportation
08.2023 - Current

Owner Operator

Landstar
07.2020 - 04.2023

Company Driver

Kivi Bros. Trucking
01.2020 - 06.2020

Company Driver

Celadon
11.2018 - 12.2019

Operations Manager

FedEx Ground
07.2016 - 04.2018

Sales Representative

Lowes Home Improvement Stores
11.2012 - 07.2016

Bachelor of Science - Cyber and Data Security Technology

University of Arizona Global Campus

Signal Support Specialist Certification -

United States Army Signal School

No Degree - CDL Class A Certificarion

Road Master Driving School
Gregory Allen