Gregory Alves
Yuma,AZ
Summary
Dedicated and enthusiastic job seeker consistently delivering effecient results by employing effective and well-structured approaches to meet company objectives. Thrives in high-pressure environments and readily adapts to new situations and challenges, leveraging them to elevate the organization\'s brand.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Church for the City
03.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent guest connections through prompt responses to visitor inquiries, addressing concerns effectively, and building strong relationships.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Barista Shift Supervisor
Dutch Bros
02.2022 - 03.2024
- Ordered and received supplies to restock beverage items..
- Utilized coffee maker, espresso machine and French press to prepare coffee..
- Collected payments and provided accurate change.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Sales Associate
Goodwill
04.2022 - 02.2023
- Trained new team members in cash register operation, stock procedures and customer services.
- Used technology resources to assist customers in locating and selecting items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Digital Marketing Intern
Hite Digital ( Phoenix )
05.2021 - 02.2022
- Surveyed customers and worked with internal team to identify product needs and trends in marketplace.
- Assembled multimedia presentations for use in meetings with key stakeholders and senior management.
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
- Conducted research on competitor marketing and digital content.
- Planned and set up at various trade shows and events.
Server Assistant
Texas Roadhouse
08.2020 - 05.2021
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Greeted customers warmly to provide exceptional customer service.
Education
High School Diploma -
Primavera
07.2021
Skills
- Cash Handling
- Retail Loss Prevention
- POS System Operation
- Customer Service
- Store Opening and Closing
- Experience in Leadership
- Critical Thinking
- Basic Math
- Organizational Skills
- Active Listening
- People Skills
- Friendly, Positive Attitude
- Team Management
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Church for the City
03.2024 - Current
Sales Associate
Goodwill
04.2022 - 02.2023
Barista Shift Supervisor
Dutch Bros
02.2022 - 03.2024
Digital Marketing Intern
Hite Digital ( Phoenix )
05.2021 - 02.2022
Server Assistant
Texas Roadhouse
08.2020 - 05.2021
High School Diploma -
Primavera
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