Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Certification
ADDITIONAL IT EXPERIENCE
Timeline
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GREGORY A. MOORE

Richardson,Tx

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Citrix Consultant/SME With Architectural DutiesEnd User Computing Engineer III – Citrix Consultant/SMESystems Administrator With Primary Role in Citrix AdministrationSystems Administrator With Primary Role in Citrix Administration

Work Type

Full TimeContract WorkGig WorkConsulting

Location Preference

RemoteHybrid
Location: Richardson, Tx, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home option401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Proven architect from the Operations side of IT with successful implementations for Fortune 500 companies and the Healthcare industry. Looking to take my skills of Operations to the Applications side of IT and provide exceptional project delivery for customers.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Citrix Product Owner/Architect

BOEING DISTRIBUTION/BOEING
Irving, Texas
12.2019 - Current
  • Freelance Citrix Consultant with architectural duties for large aviation parts distributor
  • Key Contributions: - Leads the Citrix team as both architect as well as the Product Owner of the VDI solution space. Duties include managing/mentoring engineers in the Windows/Citrix space as well as MS Exchange and VMWare spaces - Designs and implements sound strategies for improving the End User experience for Citrix users across the global space; including disaster recovery initiatives - Coordinates various Citrix implementation projects with the IT Infrastructure and Cyber security teams to ensure that all deployments are secured to Boeing standards - Configure and manage Ivanti Appsense profile management solution to provide high security connectivity for security related applications that need extra layers of protection - Manage all Netscaler functionality for subsidiary including upgrades, configuration and policy changes - Provide technical resource knowledge for any upcoming projects where the Citrix solution may be of benefit to various stakeholders and project owners - Works with Level 1 and Level 2 support within the End User Computing landscape on supporting end users who are utilizing the solution at their remote locations - Works with other infrastructure teams to implement a Citrix solution for any projects they may be engaged in (cloud development, coding, etc) - Support of all VMWare virtual desktop implementations (Horizon and VMWare direct deployments) - Cloud (Azure) consultant for all Boeing subsidiaries who are taking their Citrix on-prem environments to the Azure/Citrix Cloud platform. Duties are mainly consulting but do provide solution-based answers for questions/issues during planning and deployment stage. - Ran proof of concept projects for privileged access solutions to better secure certain business processes. This included proof of concept projects involving Beyond Trust and Imprivata projects for single sign on and elevated privileges.

Citrix Consultant/SME With Architectural Duties

GAMTECH/GAMECH Consulting Svcs/Norwin Technologies
Englewood, CO
02.2023 - 01.2025
  • Citrix Consultant with architectural duties for large subsidiary that produces wide range of aeronautical solutions for the aviation industry
  • GAMTECH Consulting Svcs LLC was started in August of 2022 to begin the transition of full time freelance consulting. The firm partnered with Norwin Technologies in October of 2023 and has done various projects that are listed below: - MGM IT/WWT – October of 2023 | Citrix Consultant/SME - Ascension Healthcare/WWT – December of 2023 – April of 2024 | Netscaler SME - Tuba City Healthcare/Red 8 IT – September 2024 – October of 2025 | Citrix SME - Lewis Energy Holdings/Paragon Micros Services – February of 2025 – May of 2025 | Citrix SME
  • Key Contributions: - Primary architect responsible for designing/redesigning the Eastern and Western Citrix environments - Responsible for implementing various technologies like monitoring tools, profile management solutions and user experience baselines that improve the performance for both the end user and stakeholders - Currently working with other teams within the Boeing infrastructure to provide a cohesive environment that meets and/or exceeds IT security standards via both standardization of practices as well as incorporating innovative solutions specifically geared to the Jeppesen infrastructure - Provided guidance for Netscaler upgrades and policy changes for the Citrix team - Team lead/architectural functionality for all Jeppesen Citrix matters and represents the team, along with the Product Owner, in IT discussions

End User Computing Engineer III – Citrix Consultant/SME

GM FINANCIAL
Arlington, Texas
09.2016 - 12.2019
  • Sr. Citrix Engineer with architectural duties for large financial institution
  • Key Contributions: - Lead Citrix Engineer tasked with duties to oversee an ever growing Citrix environment that houses both Xendesktop (VDI) deployments as well as various published applications for the lines of business that make up the GM Financial business units - Designs and implements sound strategies for improving the End User experience for Citrix users across the global space - Coordinates various Citrix implementation projects with the IT Infrastructure and Cyber security teams to ensure that all deployments are secured to GM Financial standards - Provide technical resource knowledge for any upcoming projects where the Citrix solution may be of benefit to various stakeholders and project owners - Works with Level 1 and Level 2 support within the End User Computing landscape on supporting end users who are utilizing the solution at their remote locations - Works with other infrastructure teams to implement a Citrix solution for any projects they may be engaged in (cloud development, coding, etc)

Systems Administrator With Primary Role in Citrix Administration

WILLOW BEND SYSTEMS
Plano, Texas
05.2016 - 08.2016
  • Primary Citrix Engineer with a local Managed Service Provider. Chief duties include the following:
  • Key Contributions: - Citrix administration duties encompass the deployment of images via Provisioning Services, load balancing and monitoring connections with the Netscaler appliances, configure and manage the Micro VPN architecture via the Access Gateway appliances, and provide routine maintenance of farm via ITIL policy and protocol. - Troubleshoot/Resolve complex Citrix issues for MSP clients including software performance, VDI stability and deployment of solution with Xendesktop 7.6 environment. - Account creation for new clients with Outlook 365, Active Directory and Citrix deployment - Administer, build and maintain the company’s large virtual Windows 2008/2012 server environment via the VMWare ESX server management implementation along with the use of vOrchestra and other VMWare tools - Administer and maintain the Active Directory Federated Services and Group Policy platform for the entire company’s IT access to key network services including VPN access, network shares and other services - Advanced Technical Writing Skillset. Develop written documentation for various processes that are implemented daily

Systems Administrator With Primary Role in Citrix Administration

MCCLATCHY COMPANY
Ft. Worth, Texas
11.2015 - 05.2016
  • Member of the information technology team that is based at the Fort Worth, Texas data center. Responsible for the maintaining and administering of servers and services for the company’s 27 media markets in the country.
  • Key Contributions: - Citrix administration duties encompass the deployment of images via Provisioning Services, load balancing and monitoring connections with the Netscaler appliances, configure and manage the Micro VPN architecture via the Access Gateway appliances, and provide routine maintenance of farm via ITIL policy and protocol. - Successful implementation and migration of the offshore financial teams from the local Citrix farms at various newspaper sites to the corporate Citrix environment - Current project is the POC implementation of Xendesktop 7.8 in a sandbox environment to test and assess the delivery of the upgrade from XenApp 6.5 - Administer, build and maintain the company’s large virtual Windows 2008/2012 server environment via the VMWare ESX server management implementation along with the use of vOrchestra and other VMWare tools - Administer and maintain the Active Directory Federated Services and Group Policy platform for the entire company’s IT access to key network services including VPN access, network shares and other services - Assist in the management of the company’s vast array of SAN systems that is housed within the EMC vBlock architecture - Advanced Technical Writing Skillset. Develop written documentation for various processes that are implemented daily

Tier III Citrix Admin/Engineer – Technical Support/Imaging/Administration

CYBERLINK ASP
Dallas, Texas
02.2014 - 11.2015
  • Member of the Tier III support team that is responsible for handling all escalations from the help desk as well providing technical support and assistance in the maintaining, design and administration of a multi-tenant Citrix environment that services over 300+ small to medium sized clients in the legal, financial, healthcare and educational marketplace.
  • Key Contributions: - Citrix administration duties include maintaining the performance of both the Presentation Server 4.0 and XenApp 6.0 farms using Administration Management Console (AMC) and AppCenter. Troubleshooting tools include the use of Citrix EdgeSight for user profiles and Citrix farm health monitoring utilities. - Provide administrative and technical assistance in managing images using Provisioning Services solution (PVS) - Administer and maintain the MS Exchange and Active Directory Federated Services environments in a multi-tenant environment - Build, update and manage over 500 Windows 2008r2 servers using Citrix XenServer hypervisor solution - Managed Forinet firewall deployments for clients who had them installed. Duties included insuring antivirus definitions were pushed from the main Fortinet portal, managed ip address inventory of client’s ip addresses and ensured connectivity. - Workflow Planning that included inventory of Citrix Servers and related software inventory. Used Visio and Citrix Project Accelerator to design to aid in the implementation of software and hardware solutions - Advanced Technical Writing Skillset. Develop written documentation for various processes that are implemented on a daily basis - Configuration of Thick Client, Thin Client (Dell/Wyse) and mobile devices in using Citrix Receiver and Program Neighborhood Agent (PNAgent) plugins

System Engineer / Global Network Operations Center

CBRE
Dallas, Texas
07.2012 - 02.2014
  • Consulted with client companies to provide Web-based and network solutions along with strategic planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.
  • Key Contributions: - Citrix administration duties include maintaining the performance of both the Presentation Server 4.5 and XenApp 6.5 farms using Administration Management Console (AMC) and AppCenter. Troubleshooting tools include the use of Citrix EdgeSight for user profiles and Citrix farm health monitoring utilities. - Handle all Citrix Level I ticket that are submitted to the Service Desk and take part with the Sr. Citrix Engineer in performing maintenance and advanced troubleshooting for application owners who have published applications on the Citrix servers. - Installation of applications on Citrix servers as requested by application owners - Big IP F5 Load Balancer experience - Ran the migration of users from the Presentation Server 4.5 farm that utilizes the Remote Desktop published solution to the new XenApp 6.5 farm. Test pilot currently has over 150 users from various user pools and provides a test environment to ensure that the new RD experience in Windows 7 will be near error free when it goes into production. - All decisions on adding users, providing new features and handling of users’ incidents handled by myself with interaction of the Sr. Citrix Engineer when needed. Utilizing VMWare vSphere, helped maintain the Citrix farm by providing all necessary Windows Server Administrator tasks but also assisted in the build out of new servers - Provided Windows Server Administrator support of the company’s 300 virtual servers utilizing VMWare’s vSphere as well as the numerous physical servers that are spread out across the country.

Global Service Desk Analyst

CBRE
Dallas, Texas
09.2010 - 07.2012
  • Was a part of the internal service desk team that supported both internal and external clients
  • Key Contributions: - For internal users, reset their account password, set up their laptops for VPN/Citrix access, installed the necessary software for CBRE internal applications such as rPay, CBRE360 and MRI. - For internal users of the Citrix platform, assisted them in the use of the environment by installing the ICA client on their local PC, configuration of Outlook and ensuring that their local printer was the default printer within the Citrix environment. Also used the Citrix Management Console to remove disconnected sessions of users so that they could use the platform efficiently - For external clients duties included resetting their external password for access to CBRE Marketplace and other research sites

Education

Bachelor of Science - Communications

University of Phoenix
San Antonio, TX

High School Diploma - undefined

Roger Backon High School
Cincinnati, Ohio
01-1984

Skills

  • Citrix XenServer, XenApp & XenDesktop Administration (v60 -7x, 19x, 20x)
  • Citrix Provisioning Services
  • Citrix Netscaler Gateway Administrator (VPX/MPX versions)
  • VMWare ESX Hypervisor Administration
  • Ivanti Appsense profile management
  • Ivanti Security Controls patching solution
  • Microsoft Azure/Citrix Cloud consultation for on-prem projects
  • Microsoft Active Directory Services (ADFS, Group Policy Administration)
  • LAN/WAN/NOC Administration
  • Advanced Software Installation and Integration
  • Workflow Planning
  • PowerShell Scripting
  • Project Management Skillset
  • Advanced Technical Writing Skillset
  • Training & Mentoring of Level 1 and Level 2 Techs
  • In-depth working knowledge with both Liquidware and ControlUp products
  • In depth knowledge with privileged solutions such as Beyond Trust and other similar solutions

Affiliations

  • Member of the Citrix User Group, DFW Affiliate
  • Member of the Citrix User Group, National affiliation
  • Member of the VMWare User Group
  • Member of the National Society of Black Engineers

Certification

  • Agile Scrum master In Progress
  • Citrix Certified Administrator – Virtualization (CCA-V), May 2019 : Citrix ID 50485251
  • Citrix Certified Administrator (CCA), November 2013: Citrix ID 50485251
  • ITIL Foundation Certification in IT Service Management, v3, October 2012: Certificate ID: GR750037255GM

ADDITIONAL IT EXPERIENCE

Excelled in early IT career, advancing through increasingly responsible roles including: - Children’s Medical Center — Dallas, TX MS Outlook Migration SME, 2010 - San Antonio Informer – San Antonio, TX Managing Editor & IT Specialist, 1993 to 2010

Timeline

Citrix Consultant/SME With Architectural Duties

GAMTECH/GAMECH Consulting Svcs/Norwin Technologies
02.2023 - 01.2025

Citrix Product Owner/Architect

BOEING DISTRIBUTION/BOEING
12.2019 - Current

End User Computing Engineer III – Citrix Consultant/SME

GM FINANCIAL
09.2016 - 12.2019

Systems Administrator With Primary Role in Citrix Administration

WILLOW BEND SYSTEMS
05.2016 - 08.2016

Systems Administrator With Primary Role in Citrix Administration

MCCLATCHY COMPANY
11.2015 - 05.2016

Tier III Citrix Admin/Engineer – Technical Support/Imaging/Administration

CYBERLINK ASP
02.2014 - 11.2015

System Engineer / Global Network Operations Center

CBRE
07.2012 - 02.2014

Global Service Desk Analyst

CBRE
09.2010 - 07.2012

High School Diploma - undefined

Roger Backon High School

Bachelor of Science - Communications

University of Phoenix

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