Gregory Anderson
Belle Glade,FL
Summary
Proven track record in vehicle safety and customer service excellence. Skilled in vehicle inspections and stress tolerance, I excel in optimizing service delivery and enhancing client relationships. Achieved significant improvements in operational efficiency and safety protocols, ensuring dependable and high-quality service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
Sister's Towing
10.2022 - 03.2023
- Fastened chains, straps, covers, and binders to secure load during transit.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Secured vehicle to tow truck and checked all attachments for safe operation.
CDL Transportation Driver
Palm Beach County School District
06.2021 - 03.2022
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed on-time deliveries by choosing best and most efficient routes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Fostered positive working relationships with regular customers.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Documented mileage, deliveries, pickups, customer issues and damages.
Certified Licensed Massage Therapist
Independent Contractor
01.2017 - 03.2020
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Administered Swedish, deep tissue and sports massage techniques.
- Developed customized massage programs to meet unique requirements.
- Performed sanitization tasks to keep massage environment clean and safe.
- Established and implemented massage protocols and procedures.
- Collaborated with other healthcare professionals to develop treatment plans.
Concrete Business Owner
Owner Operator Independent
01.2004 - 02.2014
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Raised property accuracy and accountability by creating new automated tracking method.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Associate of Science - Pre-Medicine
Palm Beach State College
West Palm Beach, FLMassage Therapy
Healing Arts Academy
West Palm Beach, FLCDL Class A
West Technical Education Center
Belle Glade, FLForklift Certification
West Technical Education Center
Belle Glade, FLSkills
- Hydraulics
- Safe Driving Practices
- Vehicle Inspection
- Roadside Assistance
- Organization and Planning
- Stress Tolerance
- Customer Service
- Strong Work Ethic
- Administrative Procedures
- Front Desk Management
- Service Optimization
- Body Mechanics
- Anatomy
- Residential construction
- Teamwork and Collaboration
- Palletizing
- Material Handling
- Vehicle inspections
- Route coordination
- Passenger safety management
- Passenger Assistance
- Pre-Trip Inspections
- Dependable and reliable
- Special Needs Assistance
- Equipment monitoring
- Behavior Management
- Heavy hauling
- Commercial driving
Certification
- Licensed CDL Class A Driver
- Certified Forklift Driver
- Heavy Equipment Operator
- Concrete Equipment Operator
- Tow Truck Driver/Operator
- Certified Bus Driver Class B
- Massage Therapist
Languages
Spanish
Limited Working
Timeline
Tow Truck Driver
Sister's Towing
10.2022 - 03.2023
CDL Transportation Driver
Palm Beach County School District
06.2021 - 03.2022
Certified Licensed Massage Therapist
Independent Contractor
01.2017 - 03.2020
Concrete Business Owner
Owner Operator Independent
01.2004 - 02.2014
Associate of Science - Pre-Medicine
Palm Beach State College
Massage Therapy
Healing Arts Academy
CDL Class A
West Technical Education Center
Forklift Certification
West Technical Education Center
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