GREGORY ARGUELLES
Garden Grove,CALIFORNIA
Summary
Customer sales associate over 19 years almost 10 now with TRANE. I have always provided excellent customer service and knowledge. I have learned and mastered Trane P21 and Salesforce. Have won multiple awards and also million dollar club every year. Hard worker and always reliable great team player and always wanting to learn more.
Overview
20
20
years of professional experience
Work History
TRANE SUPPLY
Trane Inc.
Long Beach, CA
09.2014 - Current
- Built customer loyalty by placing follow-up calls to customers reporting product issues.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Listened to customer needs to identify and recommend best products and services.
- Processed payments for customer purchases using cash, credit cards, and other payment methods.
- Increased profitability and revenue.
- Developed relationships with regular customers by providing exceptional service during each interaction.
- Organized merchandise displays to maximize visibility of featured items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Contacted customers via phone and email in response to inquiries.
- Initiated friendly conversation with customers to determine level of assistance required.
Warehouse/Sales Associate
Comoso
Santa Ana, CA
01.2004 - 09.2014
- Organized backroom areas to maintain a clean and organized work environment.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Placed special orders or called other stores to find desired items.
- Verified credit card charges against purchase receipts for accuracy.
- Trained new associates on store operations, policies, and procedures.
Education
Century High School
Los Angeles, CA07-2003
Skills
- Hvac knowledge
- Excellent Customer sales service
- Reliable
- Problem solving
- Leadership
- adaptability
- Strong work ethic
Timeline
TRANE SUPPLY
Trane Inc.
09.2014 - Current
Warehouse/Sales Associate
Comoso
01.2004 - 09.2014
Century High School
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