Gregory Arrey
Manassas
Summary
Hard-working and detail-oriented analyst with extensive customer service experience and a strong background in data analysis and business operations
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Mobile Sentrix
12.2024 - Current
- Evaluated policy and credit compliance to ensure accurate account handling and adherence to company regulations
- Provided exceptional client support, resolving inquiries and maintaining long-term relationships
Insight Analyst
Tigre Records
07.2024 - 09.2024
- Researched and recommended brands for strategic partnerships with the company
- Designed and maintained detailed spreadsheets for transaction tracking between clients and the firm
Office Assistant
AGABB Home Health Care
07.2022 - 08.2023
- Organized and maintained accurate customer files, ensuring quick access to critical information
- Managed inventory and distributed office supplies across the business
Data Analyst
Enterprise Hall
11.2020 - 01.2021
- Developed comprehensive reports using Microsoft Server tools, pivot tables, and data summaries
Education
Bachelor of Science - Business Analytics
George Mason University
Fairfax, VA05.2024
Associate of Science - Business Administration
Northern Virginia Community College
Manassas, VA05.2022
Skills
- Microsoft Power BI
- Data Analysis
- Dashboard Development
- Data Visualization
- Python
- Database Management
- Data Summarization
- Data entry
- Time management
- Organizing and categorizing
- Office management
- Excel spreadsheets
Certification
- Microsoft Power BI Data Analyst, Coursera
Issued: 01/25 | Evaluated the structural integrity of data types and accuracy for the development of data model schemas.
- Introduction to Python, Datacamp
Issued: 02/23 | Designed, evaluated, and edited graphic visualizations with the use of Python code.
Timeline
Customer Service Representative
Mobile Sentrix
12.2024 - Current
Insight Analyst
Tigre Records
07.2024 - 09.2024
Office Assistant
AGABB Home Health Care
07.2022 - 08.2023
Data Analyst
Enterprise Hall
11.2020 - 01.2021
Associate of Science - Business Administration
Northern Virginia Community College
Bachelor of Science - Business Analytics
George Mason University
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