Gregory Bearden
O Fallon,MO
Summary
Dynamic professional with a robust background in installation and management, notably at Trio Plumbing. Excelled in roles from Installer to Branch Manager, enhancing customer satisfaction and operational efficiency. Demonstrated expertise in equipment operation and exceptional communication, leading to significant performance improvements. Achieved a notable reduction in callbacks through meticulous attention to detail and safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Installer
Trio Plumbing
10.2020 - Current
- Installed complete systems at residential and business construction sites.
- Operated tools, equipment, and machinery according to safety standards.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Calculated materials and time needed for each job.
- Laid out materials and system components to prepare for installation.
Metal Trade Apprentice
Local 562
10.2020 - Current
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Learned wide range of simple and complex techniques from on-the-job training.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
Assistant Manager
Shortstop Market
09.2016 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Generated repeat business through exceptional customer service.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Branch Manager
Stonewheel Inc
05.2012 - 09.2016
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
No Degree -
St.Louis Community College
Florissant, MOHigh School Diploma -
Hazelwood Central Highschool
Hazelwood, MO01-2009
Skills
- Excellent communication
- Time management
- Customer satisfaction
- Attention to detail
- Equipment operation
- Worksite safety and maintenance
Certification
Class E drivers license
Timeline
Installer
Trio Plumbing
10.2020 - Current
Metal Trade Apprentice
Local 562
10.2020 - Current
Assistant Manager
Shortstop Market
09.2016 - 10.2020
Branch Manager
Stonewheel Inc
05.2012 - 09.2016
No Degree -
St.Louis Community College
High School Diploma -
Hazelwood Central Highschool
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