Gregory Berger
Mesquite
Summary
Dynamic and results-driven manager with extensive experience at Golden Chick, excelling in staff leadership and customer service. Proven track record in enhancing team performance through effective cross-training and conflict resolution. Bilingual and skilled in inventory management, ensuring high-quality service delivery and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Neighborhood Expert
Applebee's Grill + Bar
03.2022 - Current
- Cook food for our guests.
- Train new cooks and teach them our policys.
- Detail clean kitchen and equipment.
- Translator (Spanish)
Manager
Golden Chick
05.2018 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Manage Money and make deposits.
Manager
Whataburger
10.2013 - 05.2018
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Poteet High School
Mesquite,TXSkills
- Customer service
- Food storage
- Staff leadership
- Portion control
- Cross-training staff
- Team development
- Food presentation
- Quality control
- Bilingual
- Ordering supplies
- Equipment management
- Hiring and firing
- Waste reduction
- Sanitation standards
- Sales leadership
Accomplishments
- First Management position I obtained when I was 18.
- Supervised team of 13 staff members.
- I have trained managers to become successful in their business.
- Maintained a 97 or above on most to all Health inspections under my guidance.
Certification
- Food service manager
- Serve Safe
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Neighborhood Expert
Applebee's Grill + Bar
03.2022 - Current
Manager
Golden Chick
05.2018 - 03.2022
Manager
Whataburger
10.2013 - 05.2018
Poteet High School
Similar Profiles
Eric ConboyEric Conboy
General Manager at Applebee's Grill + BarGeneral Manager at Applebee's Grill + Bar
Brendan ZentnerBrendan Zentner
Restaurant Server at Applebee's Grill + BarRestaurant Server at Applebee's Grill + Bar
Jadyn WebsterJadyn Webster
Server at Applebee's Grill + BarServer at Applebee's Grill + Bar
Drew SchulzeDrew Schulze
Server/Bartender at Applebee's Grill + BarServer/Bartender at Applebee's Grill + Bar
Adrain ChirseAdrain Chirse
Dishwasher/Cook at The Five Bistro & BarDishwasher/Cook at The Five Bistro & Bar