Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Bias

North Royalton,OH

Summary

Proven leader in warehouse operations, adept in team leadership and interactive communication, I significantly enhanced efficiency at Efficient Machine Products. Skilled in Microsoft Excel and forklift operations, I successfully reduced order errors and negotiated lower transportation costs, demonstrating a strong ability to improve processes and maintain high customer satisfaction.

Overview

12
12
years of professional experience

Work History

Shipping Manager

Efficient Machine Products
01.2024 - 06.2024
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.

Shipping Lead

Mace Security Systems
06.2023 - 01.2024
  • Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
  • Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.

Shipping and Receiving Specialist

G+D Twinsburg
12.2022 - 06.2023
  • Maintained accurate inventory records through meticulous documentation and regular audits.
  • Collaborated with team members to optimize shipping and receiving workflows, resulting in reduced processing times.
  • Implemented process improvements that led to reduced waste and increased sustainability within the facility operations.
  • Monitored stock levels closely throughout each day to maintain optimal availability of items needed for immediate shipment.
  • Negotiated competitive rates with carriers, lowering transportation costs while maintaining service quality.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Picking Lead

Enerco Group Inc.
06.2018 - 12.2022
  • Streamlined inventory management by conducting accurate cycle counts and collaborating with the warehouse team for proper storage solutions.
  • Optimized resource allocation during peak periods, ensuring adequate staffing levels to meet increased demand without compromising quality or deadlines.
  • Provided exceptional customer service, addressing any issues or concerns promptly to maintain client satisfaction levels.
  • Supported continuous improvement initiatives by identifying areas of opportunity and recommending process enhancements accordingly.
  • Ensured on-time deliveries by effectively prioritizing tasks and managing resources amongst team members.
  • Conducted regular performance evaluations of each picker, providing constructive feedback and developing action plans for improvement.
  • Excellent communication skills, both verbal and written.
  • Supervised and trained new staff in performing census.

Shipping and Receiving Coordinator

Oatey SCS
08.2017 - 05.2018
  • Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
  • Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
  • Resolved customer inquiries regarding order status or discrepancies in a timely manner, maintaining high satisfaction rates.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Coordinated with suppliers to schedule timely deliveries, minimizing warehouse congestion and maximizing storage efficiency.

Warehouse Clerk

Kichler Lighting
04.2012 - 07.2017
  • Kept warehouse up to safety and health regulations at all times.
  • Completed cycle counts and monthly inventory.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Improved efficiency with quick and accurate loading of boxes.
  • Checked packages and merchandise for damage and notified vendors.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Education

Associate of Science - Business Administration

Kaplan Career Institute - Brooklyn
Cleveland, OH
2011

GED -

East Technical High School
Cleveland, OH
1996

Skills

  • Team Leadership
  • Verbal and written communication
  • Interactive communication skills
  • Warehouse Operations
  • Microsoft Excel
  • Shipping procedures
  • Shipping and receiving
  • Forklift Operations

Timeline

Shipping Manager

Efficient Machine Products
01.2024 - 06.2024

Shipping Lead

Mace Security Systems
06.2023 - 01.2024

Shipping and Receiving Specialist

G+D Twinsburg
12.2022 - 06.2023

Picking Lead

Enerco Group Inc.
06.2018 - 12.2022

Shipping and Receiving Coordinator

Oatey SCS
08.2017 - 05.2018

Warehouse Clerk

Kichler Lighting
04.2012 - 07.2017

Associate of Science - Business Administration

Kaplan Career Institute - Brooklyn

GED -

East Technical High School

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Gregory Bias