Gregory Blank
Moreno Valley,CA
Summary
Dynamic leader with extensive experience at Big 5 Sporting Goods, adept in incidents management and workforce training. Excelled in enhancing operational efficiency and employee performance, achieving significant productivity improvements. Skilled in conflict mediation and performance reporting, consistently fostering a positive work environment and driving team success.
Overview
30
30
years of professional experience
Work History
Operations Manager
Big 5 Sporting Goods
Riversided, CA
10.2016 - Current
- Monitored progress by establishing plans, budgets and measuring results.
- Delegated work to staff, setting priorities and goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Presented performance and productivity reports to supervisors.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Collaborated with team leaders on quality audits.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Area Supervisor
Big 5 Distribution Center
Riverside, CA
03.2014 - 10.2016
- Managed team performance through regular evaluations, feedback, and goal-setting.
- Developed and maintained a positive working environment for all staff members.
- Monitored employee work and determined benchmarks for performance indicators.
- Conducted internal audits to verify compliance and standardization of processes across facilities.
- Coordinated with other departments to ensure smooth workflow processes.
- Conducted regular training sessions to improve staff skills and knowledge.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Monitored and adjusted staffing levels and schedules based on business needs and budget constraints.
- Delegated work to staff, setting priorities and goals.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
- Led regular team meetings to communicate updates, gather feedback, and discuss strategies.
- Trained new employees on company policies and procedures.
- Responded promptly to any emergency situations that may have arisen during business hours.
Store Manager
Big 5 Sporting Goods
Murrieta, CA
05.1995 - 03.2014
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Implemented campaigns and promotions to help with developing goods and services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Updated and maintained store signage and displays.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted the District Supervisor with store inventories, firearms compliance, and assisted with the development of manager trainees in the district.
- Managed store remodels throughout Southern California.
Education
High School Diploma -
Temecula Valley High School
Temecula, CA05-1993
Skills
- Incidents management
- Production
- Health and safety compliance
- Workforce training
- Policies and procedures implementation
- Forecasting and scheduling
- Conflict mediation
- Performance monitoring
- Performance reporting
Timeline
Operations Manager
Big 5 Sporting Goods
10.2016 - Current
Area Supervisor
Big 5 Distribution Center
03.2014 - 10.2016
Store Manager
Big 5 Sporting Goods
05.1995 - 03.2014
High School Diploma -
Temecula Valley High School
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