Gregory Bolden II
Moorefield Station,VA
Summary
Dynamic Air Export Agent with proven expertise at Airbus Americas, excelling in customs compliance and proactive customer service. Adept at coordinating over 50 shipments daily while fostering collaboration across global teams. Recognized for attention to detail and effective communication, driving successful export documentation and enhancing client satisfaction. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Air Export Agent
Airbus Americas
Dulles, Virginia
05.2022 - Current
- Filed all required Electronic Export Information (EEI) through the Automated Export System (AES) for international shipments, ensuring compliance with the Foreign Trade Regulations (FTR).
- Maintained current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping. Used SAP tracking spreadsheets to monitor information about customers and shipments.
- Maintained open communication with global locations to facilitate smooth collaboration. Arranged delivery or storage of goods at destinations. Prepared and assembled documents to facilitate exports.
- Processed and entered customer orders into the database, and provided proactive customer service for accounts.
- Able to use Outlook and Gmail to coordinate more than 50 shipments throughout the day.
Air Export Agent
Expeditors International Of Washington Inc
Sterling, Va, VA
10.2018 - 05.2022
- Filed all required Electronic Export Information (EEI) through the Automated Export System (AES) for international shipments, ensuring compliance with the Foreign Trade Regulations (FTR).
- Customs export requirements, prepared letters of credit, and put together export customs filings.
- Managed and updated our computer database with detailed freight logistics information, including waybill documentation, facility inventory status, and real-time movement of goods in transit.
- Maintained current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping. Used SAP tracking spreadsheets to monitor information about customers and shipments.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Arranged delivery or storage of goods at destinations. Prepared and assembled documents to facilitate exports.
- Processed and entered customer orders into the database, and provided proactive customer service for accounts.
- Able to use Outlook and Gmail to coordinate more than 50 shipments throughout the day.
Lead Sales Key Holder
Brookstone Company, Inc
Sterling, VA
05.2017 - 09.2018
- Accomplished consistent sales targets for each shift.
- Responsible for maintaining stock levels, and ensuring highly efficient organization of resources.
- Completed administrative work, such as scheduling, saving, and sales reports.
- Conducted daily cash reconciliation and prepared secure bank deposits, ensuring accountability and compliance with company policies.
- Promoted product and service offerings, as well as specials and new releases.
- Worked with the fellow management team to implement a proper division of responsibilities and goals.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Prioritized helping customers over completing other routine tasks throughout Brookstone.
- Managed a high volume of clients in person, as well as via phone, and email.
Sales Associate
True Religion
Leesburg, VA
10.2013 - 10.2016
- Served as True Religion's senior member of customer service team by training new hires, answering coworkers' questions and encouraging adherence to company policies.
- Engaged with customers to effectively build rapport and lasting relationships.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
Education
High School Diploma -
Heritage High School
Leesburg, VA2013
Skills
- Team leadership
- Effective communication
- Customer service
- Sales proficiency
- Work ethic
- Collaborative motivation
- Customs compliance
- Problem solving
- Export documentation
- Attention to detail
- Shipment coordination
- SAP expertise
- Time management
- Freight forwarding
- Warehousing operations
- Cargo booking
Timeline
Air Export Agent
Airbus Americas
05.2022 - Current
Air Export Agent
Expeditors International Of Washington Inc
10.2018 - 05.2022
Lead Sales Key Holder
Brookstone Company, Inc
05.2017 - 09.2018
Sales Associate
True Religion
10.2013 - 10.2016
High School Diploma -
Heritage High School