Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Gregory Brooks

San Antonio,TX

Summary

Motivated and goal-oriented Business Management graduate with a strong desire to establish a successful career in the real estate industry. Eager to leverage my skills, including leadership, customer service, and Microsoft certification, to build meaningful connections and contribute to the growth of the real estate market.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Team Lead

Home Depot
05.2020 - Current
  • Responsibilities and Achievements: - Led team of delivery associates in ensuring timely and accurate deliveries of Home Depot products to customers
  • Managed delivery schedules, routes, and logistics to optimize efficiency and customer satisfaction
  • Trained and mentored new delivery associates, ensuring a high level of performance and safety
  • Collaborated with sales and customer service teams to address customer inquiries and resolve issues promptly
  • Maintained delivery vehicles, ensuring they were in safe and operational condition
  • Achieved top 3 in operations throughout the whole district during tenure.

Intern

Hughes Data
05.2018 - 11.2018
  • Achievements: - [Describe your responsibilities and accomplishments during your internship at Hughes Data
  • Mention any relevant skills or experiences gained.]

Education

Bachelor of Business Management -

University of Texas

Skills

  • Organizational Requirements Monitoring
  • Distribution Reporting and Documentation
  • HACCP Plan Enforcement
  • Product Transportation
  • Lead Generation
  • Problem-Solving Ability
  • Critical Thinking
  • Client Relationships
  • Time Management
  • Market Trend Analysis

Accomplishments

  • Supervised team of staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved load time which led to making sure drivers loaded up within the 30 min limit.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed forklift certified - 2019-now

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Team Lead

Home Depot
05.2020 - Current

Intern

Hughes Data
05.2018 - 11.2018

Bachelor of Business Management -

University of Texas
Gregory Brooks