Qualified, knowledgeable sales and operations manager with 15+ years of experience in sales management, operations, and user training, with in fast-paced environments. Skilled in communications with clients and collaborating with various members of the organization to business and financial objectives. Highly adept at increasing revenue, enhancing performance through strategic planning, and proactively looking for engagement opportunities. Proficient in time management, sourcing, problem solving, and sales strategies.
* Project Management
* Relationship Development
* Sales Tracking & CRM
* Product Knowledge
* Leadership & Communication
* Business Development
* Customer Service
*Training & Development
* Team Management
* Analysis & Reporting
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Negotiate line haul rates, schedule delivery and pick ups, route planning.
manage business expenses to ensure profitability of business.
Sales
Focused on understanding buyer's requirements and interests; matching requirements and interests while
building rapport.
Close sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase
contracts; explaining provisions; explaining and offering warranties, services, and financing; collects
payments and delivering automobiles.
Persistently improving job knowledge by participating in educational opportunities and reading
professional publications.
Consistently enhance dealership reputation by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to business.
Responsible for direction and oversight of the business, including, but not limited to operations,
maintenance, safety/compliance, equipment, and personnel.
Responsible for economic performance and the justification, specification, selection, and purchase of
necessary equipment and systems. As needed, disposal of transportation equipment through sale or trade.
Responsible for managing assets and business to minimize operational expenses while maximizing
equipment utilization.
Assisted sales team with marketing transportation services by providing information about available
capacity and working with existing customers in sales opportunities
Focused on promoting a high degree of integrity, while performing all duties in a professional manner
which promoted the image, growth, profitability, and success of the company
Responsible for keeping the website updated with the dealership's existing inventory and current prices.
Managed customer leads in highly organized manner, responded to all inquiries in a quick and timely
manner.
Maintained high level of enthusiasm about the vehicles and upselling opportunities
- Proficient and excellent communicator with clients and team members
Established networks with client and business groups to form strategic relationships.
Sourced local, national, and multinational suppliers to maintain a wide range of products
Enhanced business success by increasing service, internet, and trade show sales revenue.
Achieved the needs of the expanding corporation by created and implementing effective distribution
systems.
Employed and utilized excellent leadership skills to build, train, and motivate a team of 10+ staff
members.
Eagle Scout