Summary
Overview
Work History
Education
Skills
References
Timeline
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Gregory Burt

Riverdale

Summary

  • Proficient in data entry, ensuring exceptional accuracy in documentation and record-keeping. Strong customer service and client relations background, enhancing overall customer satisfaction and loyalty. Demonstrated ability in organizational and time management, effectively prioritizing tasks to meet deadlines. Experienced in Microsoft Office applications, utilizing critical thinking and problem-solving skills to support team leadership and process improvements.

Overview

9
9
years of professional experience

Work History

Transportation Specialist

Hertz Rental Car
Riverdale
01.2023 - Current
  • Coordinated vehicle logistics to ensure timely availability for customer rentals.
  • Transported, maintained, and cleaned vehicles, ensuring customer safety and satisfaction.
  • Assisted customers with travel-related questions and rental processes.

Public Notary/Tax Preparer

Self Employed Services
Riverdale
01.2023 - Current
  • Used tax preparation software to streamline filing processes efficiently.
  • Prepared tax documents, ensuring accuracy and compliance with regulations.
  • Provided public notary services with professionalism and attention to legal standards.

Law Firm Intake Specialist

Kenneth Nugent, P.C. Law Firm
Atlanta
05.2021 - 03.2023
  • Handled 50+ inbound and outbound calls daily, screening potential clients for personal injury and accident claims
  • Collected, organized, and verified client documentation to prepare for attorney review.
  • Ensured HIPAA compliance and maintained strict confidentiality.
  • Exercised critical thinking and timely decision-making to support client needs.

Supervisor

Sam's Club
Grand Rapids
01.2017 - 01.2019
  • Supervised 10–20 associates across sales, financial services, and operations.
  • Trained new employees on company policies, safety procedures, and customer service standards.
  • Oversaw inventory control, including cycle counts, stock replenishment, and shrink reduction.
  • Maintained operational efficiency and ensured positive customer experiences.

Education

Business Administration

Columbus State Community College
Columbus, OH

Skills

  • Data entry and accuracy
  • Customer service and relations
  • Organizational skills
  • Microsoft Office proficiency
  • Critical thinking and problem-solving
  • Team leadership
  • Confidentiality and compliance
  • Inventory management

References

References available upon request.

Timeline

Transportation Specialist

Hertz Rental Car
01.2023 - Current

Public Notary/Tax Preparer

Self Employed Services
01.2023 - Current

Law Firm Intake Specialist

Kenneth Nugent, P.C. Law Firm
05.2021 - 03.2023

Supervisor

Sam's Club
01.2017 - 01.2019

Business Administration

Columbus State Community College

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