Gregory Bushey
East Longmeadow,MA
Summary
Experienced customer service,data entry and cash register.
Overview
40
40
years of professional experience
Work History
Customer Service Assistant
Avis Car Rental
03.2011 - 12.2021
- Answered customer questions about product availability and shipment times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Managed [Number]+ incoming calls each day with utmost professionalism and knowledgeable service.
- Submitted completed orders quickly to maximize delivery efficiency.
- Communicated professionally with colleagues, freelancers and clients.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
- Promptly responded to inquiries and requests from prospective customers.
Customer Service Assistant
Arnold's Auto Body Service,Inc
01.2003 - 12.2021
- Answered customer questions about product availability and shipment times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Managed [Number]+ incoming calls each day with utmost professionalism and knowledgeable service.
- Submitted completed orders quickly to maximize delivery efficiency.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Entered orders into [Type] computer database system.
Cashier
McDonald's
10.2000 - 09.2010
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate of Arts - Office Technology
STCC
Springfield, MASkills
- Call Center Operations
- Suggestive Selling
- Information Updates
- Loss Prevention Goals Monitoring
- Cash Register Operations
Timeline
Customer Service Assistant
Avis Car Rental
03.2011 - 12.2021
Customer Service Assistant
Arnold's Auto Body Service,Inc
01.2003 - 12.2021
Cashier
McDonald's
10.2000 - 09.2010
Associate of Arts - Office Technology
STCC
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