Gregory Butler

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Defined clear targets and objectives and communicated to other team members.

Kept accurate records of all resident and tenant correspondence.

• Managed inventory control, cash control, and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures
• Managed inventory control, cash control, and store opening and closing procedures
• Rotated merchandise and displays to feature new products and promotions

• Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
• Used [Type of Software] to keep track of all data.
• Processed incoming cash receipts in such forms as check, ACH and wire to customer accounts.
• Analyzed customer accounts to catch discrepancies before major issues occurred.
• Researched and rectified unapplied cash items.
• Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
• Filed reports and posted daily batches in system.
• Used data entry skills to accurately document and input statements.
• Maintained accurate records of customer payments.
• Reconciled accounts receivable to general ledger.