
Dedicated crew member with extensive years of experience in crew member training and team leadership. Proven ability to enhance customer experience and ensure operational efficiency through effective communication and safety awareness. I am a driven professional that practices our core values not only in the store but in my daily life.
Leveraged extensive experience to support the mates and captain effectively.
Trained new crew members on core values and essential tools for success.
Guided new mates in decision-making processes and provided 3 bell assistance.
Wrote and maintained sections for wine, beer, meat and snacks.
Teaching techniques and strategies for stand-up self-defense. Mentoring first time competitors to inspire confidence and competition readiness. Also, gained experience coaching fighters in their corner during their fight.
Developed personalized training programs for diverse client fitness levels. Led group classes, fostering a supportive and motivating environment.
Educated clients on proper exercise techniques and nutrition best practices.
Executing Strategies to lead and streamline a WOW customer shopping experience. Coaching and putting together gameplans for crew members who want to pursue a path to becoming a mate.
Scheduled crew shifts, processed payroll biweekly, and managed our shares program to ensure smooth store operations. Answering emails with prompt responses.
Ensured accurate handling of nightly deposits and cash inflows into the store. operating the cash register and processing customer returns efficiently. Lead the safety team and managed the donations program. Organized store party's and Flyer Tastings.
Leading crew huddles and individual conversations to ensure high store moral. I gained tremendous amount of experience ordering and constructing endcap and front register displays. Also, wrote and maintained sections including grocery, meat and bakery as a mate.
Operated cash registers accurately while processing customer transactions efficiently.
Engaged with customers to create a welcoming atmosphere throughout the store. writing and Overseeing sections in the store including Fresh/Deli, Nuts and Dried Fruit, Dairy Box, Cereal. Also received the double bubble during this time.