Gregory Calvo
San Jose, Costa Rica
Summary
Journalist and project manager with expertise in content creation, marketing, and sales. Experienced in leading digital initiatives, managing AI-driven projects, and optimizing media strategies. Adept at driving engagement, refining datasets, and delivering impactful storytelling.
Overview
6
6
years of professional experience
Work History
Junior Operations Associate
DoubleVerify
San Jose, CR
07.2023 - 10.2024
- Led specialized projects in machine learning, social media, and digital content.
- Managed video, image, and text annotation to optimize AI dataset training.
- Successfully onboarded and mentored new hires, ensuring smooth project transitions.
Junior Associate
Amazon
San Jose, CR
12.2020 - 07.2023
- Reviewed and labeled large datasets of videos and images for machine learning model training.
- Collaborated with AI development teams to refine data-labeling guidelines and improve annotation quality.
- Utilized advanced annotation tools to categorize visual data for AI applications efficiently.
Customer Service & Sales Agent
Concentrix
San Jose, CR
02.2019 - 11.2020
- Conducted sales via phone and email optimizing sales scripts and communication approaches to enhance conversion rates.
- Provided bilingual customer support, addressing inquiries and upselling relevant products and services.
- Maintained high sales performance and customer satisfaction ratings through targeted engagement strategies.
Education
Bachelor of Arts - Bachelor's Degree in Journalism
Universidad Latina
San Jose12-2020
High School Diploma -
Tabarcia High School
San Jose12-2014
Skills
- Content Creation & Social Media: Adobe Creative Suite, Canva, Social Media Management
- Project Management & Communication: Microsoft Office Suite, Slack, Hubspot
Timeline
Junior Operations Associate
DoubleVerify
07.2023 - 10.2024
Junior Associate
Amazon
12.2020 - 07.2023
Customer Service & Sales Agent
Concentrix
02.2019 - 11.2020
Bachelor of Arts - Bachelor's Degree in Journalism
Universidad Latina
High School Diploma -
Tabarcia High School
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