GREGORY CARDENAS
San Diego,CA
Summary
Dynamic Medical Assistant with a proven track record at Grossmont Orthopedic Medical Group, excelling in patient care and education. Skilled in venipuncture and vital signs measurement, I leverage strong problem-solving abilities to enhance patient experiences and streamline operations, ensuring efficient healthcare delivery while adhering to HIPAA regulations.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Grossmont Orthopedic Medical Group
La Mesa, CA
06.2023 - Current
- Explained treatment procedures and physicians' instructions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Organized charts, documents and supplies to maintain team productivity.
- Assisted back office patient processes to reduce office wait times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Scheduled appointments for patients via phone and in person.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Drew patients' blood, centrifuged it for the Platelet Rich Plasma Therapy procedure, and assisted the physician with the injection.
- Assisted physicians with cortisone, hyaluronic acid, and PRP injections.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Work with state-of-the-art orthopedic surgeons who specialize in THA, TKA, RCR, ACL TKA revisions, and more.
Personal Trainer
UFC Fit Point Loma
San Diego, California
09.2024 - 12.2024
- Coached and encouraged participants during exercises and routines.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
- Built and established lasting relationships using encouragement and personal support.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Recommended modifications of exercises to help participants avoid injuries.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
Customer Specialist
The Cheesecake Factory
San Diego, CA
01.2016 - 08.2023
- Work multiple work groups; server, cashier, busser, and food runner; trained by the company
- Ensure that customers have a positive dining experience by putting the guest needs first, in a timely and efficient manner
- Multitask and provide quality customer service for every guest
- Work as a team with coworkers in order to provide a great experience for our guests
- Answer any questions, complaints, and fix any issue the guest may have while keeping the customer satisfied to the point that they will return again in the future
- Train for new hires, in which I made sure that every new hire was well equipped with the knowledge and skills to become an effective employee for the team
- Open and close shifts that ensured my team had the tools to perform efficiently
Delivery Technician
Amazon
San Diego, CA
01.2019 - 01.2020
- Accomplished a 100% on time delivery rate within strict time constraints
- Delivered up to 300 packages daily
- Pre/post checked and maintained the vehicle to ensure that it will remain in ideal condition to complete deliveries
- Worked closely with dispatch to deliver requirements, develop solutions, and maintain an efficient workflow
- Trained to use a device called, 'Rabbit', which we used to navigate around the city delivering packages
- Troubleshooted my Rabbit whenever the application was malfunctioning
- Tasked with organizing my delivery truck to ensure that I was swift and efficient with my deliveries
- Responsible for valuable merchandise and safe delivery
Education
Medical Assistant - Medical Assistant
Concorde Career College
San Diego, CA06-2023
Skills
- Patient Focus Care
- Patient Education
- Urinalysis and sterilization
- Patient scheduling
- Patient Insurance checking
- First Aid/CPR Certified
- EMR systems
- Venipuncture/Injections
- Hematology
- HIPAA/OSHA Guidelines
- Autoclaving
- Monitoring Vital signs
- Basic Understanding of CPT/ICD 10 Coding
- Dedicated Work Ethics
- Front Office Procedures
- ECG
- Medication Calculations/dispensing
- Administration of medications
- Immunization schedule
- PC
- Windows
- PowerPoint
- Excel
- Greenway Portal
- Blood Draws
- Stocking supplies
- Professional bedside manner
- Vital signs measurement
Languages
Spanish
Professional
Timeline
Personal Trainer
UFC Fit Point Loma
09.2024 - 12.2024
Medical Assistant
Grossmont Orthopedic Medical Group
06.2023 - Current
Delivery Technician
Amazon
01.2019 - 01.2020
Customer Specialist
The Cheesecake Factory
01.2016 - 08.2023
Medical Assistant - Medical Assistant
Concorde Career College
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