Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic
Gregory Cardoza

Gregory Cardoza

Colorado Springs,CO

Summary

Dynamic Sr. Client Success Manager at Cotality with expertise in account management and client relations. Proven track record in enhancing product usage and driving successful API integrations. Skilled in data analysis and cross-functional collaboration, fostering strong partnerships that elevate client satisfaction and operational efficiency.

Overview

41
41
years of professional experience

Work History

Sr. Client Success Manager

Cotality
01.2014 - Current
  • Managed client accounts as primary contact post-sales cycle.
  • Facilitated client onboarding for seamless service integration.
  • Collaborated with cross-functional teams to address and resolve client issues.
  • Conducted regular check-ins to gather feedback and evaluate satisfaction levels.
  • Utilized industry expertise to strengthen client relationships and enhance product usage.
  • Partnered with clients to ensure successful API integrations and product implementations.
  • Engaged clients to understand workflows, establishing strategic roadmap initiatives.
  • Conducted strategic business reviews to assess needs, goals, and performance metrics.

Estimating Vendor Manager, Team Lead & Property Field Estimator

The Hartford, Ins. Consulting, Farmers Insurance
05.1989 - 01.2014
  • Utilized estimating applications for scope of work and repair estimates in building construction.
  • Conducted on-site inspections and damage assessments to ensure accuracy in estimates.
  • Maintained and updated supplier and contractor database for project sourcing efficiency.
  • Analyzed construction blueprints to prepare time, cost, and labor estimates accurately.
  • Maintained records comparing estimated versus actual costs incurred during projects.
  • Collaborated with engineers, architects, and contractors to refine estimates and align expectations.
  • Oversaw vendor compliance and best practices for property estimating staff adjusters.
  • Managed team of 25 estimating subject matter experts to enhance operational efficiency.

Cost Accountant

General Electric Aircraft Engine Group
05.1984 - 01.1989
  • Conducted cost accounting and inventory management for manufacturing processes.
  • Collaborated with engineers, finance, and buyers to analyze and reconcile engine component pricing.
  • Tracked inventory of GE plant assets to maintain accurate records.

Education

BBA - Finance & Accounting

University of New Mexico
Albuquerque, NM

Some College (No Degree) - Architecture and Design

University of New Mexico
Albuquerque, NM

Skills

  • Account management and client relations
  • Data analysis and reporting
  • Process improvement and workflow optimization
  • Contract and policy review
  • Interpersonal and communication skills
  • Microsoft Office Suite proficiency
  • Salesforce and Excel expertise
  • Cross-functional collaboration
  • Client onboarding
  • Customer advocacy
  • Account updates and business reviews
  • Solutions-oriented thinking
  • Consultative partnership
  • Building construction
  • Construction inspections
  • Cost estimation
  • Estimating software
  • Presentation development
  • Construction cost estimates
  • Vendor relationships

Languages

Sign, Limited

Languages

ASL
Limited

Timeline

Sr. Client Success Manager

Cotality
01.2014 - Current

Estimating Vendor Manager, Team Lead & Property Field Estimator

The Hartford, Ins. Consulting, Farmers Insurance
05.1989 - 01.2014

Cost Accountant

General Electric Aircraft Engine Group
05.1984 - 01.1989

BBA - Finance & Accounting

University of New Mexico

Some College (No Degree) - Architecture and Design

University of New Mexico

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Gregory Cardoza