Gregory Carlson
Clearwater,FL
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
Clearwater, FL
05.2019 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier Specialist
711 Gas Station
Clearwater, FL
06.2015 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Supported Type and Type departments with merchandising, product retrieval and customer service needs.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Mediacom Communications
Cedar Rapids, IA
10.2012 - 02.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Diploma - Highschool
John F Kennedy High School
Cedar Rapids, IA05.2001
Timeline
Warehouse Associate
Amazon
05.2019 - Current
Cashier Specialist
711 Gas Station
06.2015 - 03.2019
Customer Service Representative
Mediacom Communications
10.2012 - 02.2019
Diploma - Highschool
John F Kennedy High School