Gregory Cosgrove
Gloucester,MA
Summary
Results-driven Market Manager with a proven track record in optimizing operations for multiple retail locations in the Northeast. Skilled in team building and strategic leadership, with a focus on enhancing relationships and solving complex problems. Extensive experience in golf retail management, leading to significant sales growth and operational efficiency. Accomplished General Manager with expertise in developing and executing effective sales strategies and fostering team development.
Overview
25
25
years of professional experience
Work History
Program Director
Teamworks Sports Centers
Acton, MA
01.2000 - 05.2005
- Led development of innovative strategies to achieve program goals.
- Monitored performance metrics to assess program effectiveness.
- Created strategic plans to ensure successful program operations.
Regional Director of Operations
FC Stars Of Massachusetts
Acton, MA
06.2000 - 11.2013
- Facilitated regular meetings with senior management to evaluate progress on goals and objectives.
- Collaborated with cross-functional teams to align departmental efforts on regional initiatives.
- Established key performance indicators to assess operational effectiveness across the region.
- Managed regional staff through hiring, training, performance reviews, and disciplinary actions.
- Set clear goals and expectations for direct reports while ensuring accountability through performance reviews.
- Communicated consistent messages regarding departmental goals to achieve targeted outcomes.
Director of Club Operations
Aztec Soccer Club
Beverly, MA
05.2014 - 06.2019
- Developed comprehensive strategies to enhance operational processes and efficiency.
- Prepared presentations for board meetings, highlighting key company developments.
- Collaborated with senior leadership to define long-term objectives.
- Assessed employee performance against established benchmarks to ensure accountability.
- Recruited, trained, and mentored staff to foster professional growth.
- Cultivated strong customer relationships through prompt responses to inquiries.
- Identified and addressed opportunities for improvement in operational metrics.
- Served as public spokesperson at industry events to promote company initiatives.
General Manager
PGA Tour Superstore
Peabody, MA
01.2019 - 11.2023
- Developed team-building activities that fostered inter-departmental collaboration and a positive work environment.
- Monitored financial performance, identifying opportunities for cost savings and revenue enhancement.
- Collaborated with departments to identify business practice improvements and execute actionable plans.
- Implemented employee recognition programs that motivated staff to achieve organizational goals.
- Conducted regular meetings with senior management to evaluate progress against established objectives.
- Created operational strategies that improved efficiency, reduced costs, and maximized customer satisfaction.
- Provided guidance to subordinate managers, promoting an atmosphere of cooperation throughout the organization.
Marketing Manager
PGA Tour Superstore
Peabody, MA
11.2023 - Current
- Maintained relationships with Market store managers through consistent communication.
- Supervised department operations while providing guidance and feedback to all store associates.
- Established specific performance goals aligned with overall business objectives.
- Developed and implemented comprehensive growth strategies to enhance business and associate development.
Education
Master of Science - Mechanical Engineering
Leeds University
Leeds, United Kingdom05-1993
USSF "A" License - Soccer
United States Soccer Federation
Chicago, IL01-2003
Skills
- Strategic planning and leadership
- Performance metrics and evaluation
- Budget management and operational efficiency
- Team building and mentoring
- Cross-functional collaboration
- Effective communication skills
- Innovation and creativity
- Conflict resolution strategies
- KPI tracking and reporting
- Training and development programs
- Networking techniques and relationship building
- Policy implementation and compliance
- Partnership development and management
- Customer service expertise
Timeline
Marketing Manager
PGA Tour Superstore
11.2023 - Current
General Manager
PGA Tour Superstore
01.2019 - 11.2023
Director of Club Operations
Aztec Soccer Club
05.2014 - 06.2019
Regional Director of Operations
FC Stars Of Massachusetts
06.2000 - 11.2013
Program Director
Teamworks Sports Centers
01.2000 - 05.2005
Master of Science - Mechanical Engineering
Leeds University
USSF "A" License - Soccer
United States Soccer Federation
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