Gregory Craft
Raleigh,NC
Summary
Skilled Commercial/Residential HVAC/Refrigeration Technician with a proven track record and 22 years experience, adept in troubleshooting and preventive maintenance. Excelled in enhancing customer satisfaction and repeat business through exceptional communication. Demonstrated expertise in equipment sales, troubleshooting and installation, significantly contributing to revenue growth and operational efficiency.
Overview
22
22
years of professional experience
10
10
Certification
Work History
Commercial HVAC/Refrigeration Technician
DPS
05.2023 - 12.2024
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Read and interpreted blueprints to understand different models.
- Inspected cooling systems and identified potential problems.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
HVAC Technician
Carolina Beach Heating and Air
02.2021 - 05.2023
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Sold and installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Traveled to job sites for both scheduled and emergency appointments.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Area Sales/Regional Service Manager
Progressive Heating and Air
01.2019 - 02.2021
- Analyzed performance metrics regularly to identify areas for improvement, driving continuous enhancement of regional operations.
- Collaborated with sales teams to identify upsell opportunities, contributing to increased revenue generation within the region.
- Sales/Design/Permitting/Install/Service
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
No Degree - Mechanical Engineering
Wake Technical Community College
Raleigh, NCSkills
- Troubleshooting skills
- Temperature controls
- Preventive Maintenance
- Equipment installation
- Schematic reading
- Project coordination
- Commercial refrigeration
- Electrical
Certification
- NATE Certified
- Inverter Technology
- Nexstar
- TracPipe
- Thermodynamics
- First Aid/CPR
- OSHA 10 HR
- EPA Universal
- Journeyman's Card
Timeline
Commercial HVAC/Refrigeration Technician
DPS
05.2023 - 12.2024
HVAC Technician
Carolina Beach Heating and Air
02.2021 - 05.2023
Area Sales/Regional Service Manager
Progressive Heating and Air
01.2019 - 02.2021
- NATE Certified
- Inverter Technology
- Nexstar
- TracPipe
- Thermodynamics
- First Aid/CPR
- OSHA 10 HR
- EPA Universal
- Journeyman's Card
No Degree - Mechanical Engineering
Wake Technical Community College
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