Gregory Crandall
Tallahassee,FL
Summary
Dynamic and multifaceted veteran manager with 27 years of supervisory experience. Passionate about building efficient, dedicated teams to consistently improve productivity and performance. 23 years of local area experience and multi-agency and business interaction and communication.
Overview
29
29
years of professional experience
Work History
Police Sergeant
Florida Department Of Law Enforcement
Tallahassee, FL
09.2012 - Current
- Responded to emergency calls for service as needed.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Prepared written reports detailing investigative activities and findings.
- Proficient in managing budgets, overseeing inventory, and executing procurement strategies.
- Experienced in conducting background checks and interviewing potential new officers.
- Evaluated the performance of assigned personnel through observation, review of reports, and other methods.
- Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
- Supervised several units, including Patrol, K-9, Vehicle Fleet Management, Special Operations Team, Field Officer Training Program, and Training Unit.
- Developed and implemented digital record-keeping processes for the Training Unit that were adopted by all of FDLE, along with other state agencies.
- Supervised duties and staffing for the Legislative Session for several years.
- Provided training to officers on applicable state laws, local ordinances, and departmental policies and procedures.
- Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission.
- Conducted regular staff meetings to discuss current events and issues.
- Served as a field supervisor during special events or operations requiring additional staffing levels.
- Served as a deployment team member during several hurricanes in Florida and Louisiana. Functioned as a liaison officer between different state and county agencies, and supervised base camp activities and equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Supervised daily operations of law enforcement personnel and resources.
Department Manager
Lowes Home Improvment
Tallahassee, FL
06.2001 - 09.2012
- Oversaw work distribution to staff, determining priorities and targets.
- Provided technical support as needed when troubleshooting issues related to equipment or software.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Followed safety protocols and company processes and procedures.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
National Operations Manager
Adkins Transfer Inc.
Tallahassee, Florida
09.1996 - 04.2001
- Managed daily operations across multiple regions for a logistics and delivery company.
- Developed training programs for staff to improve service quality and compliance.
- Conducted regular audits of regional operations teams to ensure quality assurance standards were met.
- Recognized emerging target markets and secured new contracts
- Facilitated on-site assistance for contracts exhibiting underperformance and evaluated necessary training or staffing modifications.
- Managed intaking of damage claims and negotiated compensation.
Education
Law Enforcement Officer Certification - Public Safety
Tallahassee Community College
Tallahassee, FL11-2011
High School Diploma -
Crowley's Ridge Academy
Paragould, AR05-1995
Some College (No Degree) -
Arkansas State University
Jonesboro, ARSkills
- Critical Incident Training Certified
- CJSTC Middle Management Graduate
- Budget Management
- Personnel supervision and evaluation
- Digital record keeping
- Training and development
- Qualified in Incident Command Systems
- Vehicle fleet management
- Inter-agency collaboration
- First Aid Instructor
- Firearms Instructor (Pistol, Shotgun and Rifle)
- Red Dot Pistol Mounted Sight Instructor
- Vehicle Operations Instructor
- Defensive Tactics Instructor
- Active Shooter Response Instructor
- Taser Instructor
- OC spray Instructor
- PepperBall Instructor (less lethal pistol and rifle)
- Advance Report Writing And Review
- Remington 870 Shotgun Armorer
- AR-15 Armorer
- Glock Armorer with Advanced Certification
- Educated in Weapons of Mass Destruction(WMD)
- Forklift Operator and Instructor
Education and Training
other,other,other
Timeline
Police Sergeant
Florida Department Of Law Enforcement
09.2012 - Current
Department Manager
Lowes Home Improvment
06.2001 - 09.2012
National Operations Manager
Adkins Transfer Inc.
09.1996 - 04.2001
Law Enforcement Officer Certification - Public Safety
Tallahassee Community College
High School Diploma -
Crowley's Ridge Academy
Some College (No Degree) -
Arkansas State University
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