Gregory L. Davis Jr.
Litchfield Park,AZ
Summary
Adept at driving operational excellence and profitability, I excelled as General Manager at Salad And Go, leading the store to top sales with over 10% profit each quarter in 2024. My expertise in customer relationship management and operations management, coupled with a talent for leadership, ensured a 95% average in service management, showcasing my ability to significantly exceed performance targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Salad And Go
Phoenix, AZ
03.2024 - Current
- Control food and paper costs to the percentage of 1.25% or below while in the position as General Manager (Allowed 2.25%)
- Responsible for all food and beverage budgets and profit and loss reviews
- Entrusted with overseeing all talent-acquisition efforts, hiring, training, and implementing SOP programs for overall staff development
- Maintain a 95 percent average on Service Management Group (SMG)
- Sales leader out of one hundred seventy-seven stores with profit of over 10 percent each quarter in 2024
Staff Sergeant
United States Army Reserve
Buckeye, AZ
08.2014 - Current
- Supervise and provides technical guidance to five noncommissioned officers
- Verifies Preventive maintenance, fills taskings for motor transport
- Entrusted with equipment valued more than $1,750,000
- Selected over twenty supervisors to be Driver training instructor
Service Technician
United Site Services
Phoenix, AZ
11.2022 - 03.2024
- Perform basic service truck driving functions in accordance with USS and DOT requirements
- Conduct portable toilets servicing USS 8-point service standard
- Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
- Perform duties by sitting, standing, stooping, kneeling, crouching or crawling
- Perform lifting/pushing between 50 and 150 lbs
- On a frequent basis during shift
General Manager
KBP Inspired Arby’s
Phoenix, AZ
01.2020 - 10.2022
- Control food and paper costs to the percentage of .92% or below while in the position as General Manager (Allowed 1%)
- Responsible for all food and beverage budgets and profit and loss reviews
- Entrusted with overseeing all talent-acquisition efforts, hiring, training, and implementing SOP programs for overall staff development
- Maintain a 90 percent average on Voice of Customer (VOC)
- Sales leader out of forty-eight stores of 17.50 percent first and second quarter of 2022
- Highest Gross Profit out of forty-eight stores of 69.62 percent first and second quarters of 2022
General Manager
Carolina Restaurant Group Wendy’s
Morganton, NC
03.2019 - 12.2020
- Control food and paper costs to the percentage of .90% or below while in the position as General Manager (Allowed 1.25%)
- Responsible for all food and beverage budgets and profit and loss reviews
- Entrusted with overseeing all talent-acquisition efforts, hiring, training, and implementing SOP programs for overall staff development
- Assist the Assistant managers in establishing profit objectives and desired standards of quality of food, service, and cleanliness
- Maintain a 90 percent average on Voice of Customer (VOC)
- Increased year-over-year sales by 25% during Covid-19 pandemic
Retail Manager
Aramark/ Alabama State University
Montgomery, AL
06.2017 - 02.2019
- Maintain Food cost of 29% average in all retail areas Chick-fil-A, Subway, Bene Pizza, and Starbucks (Allowed 32%)
- Maintain a 98% or above on all health inspections
- Full Responsibility of supervising over fifty employees and 9 Supervisors from hiring through orientation, integrating and employee separation
- Reduced turnover by 25%
- Developed relationships with vendors that resulted in 15% cost savings
- Used expert level communications skills to zero in on true customer needs
- Overall, 96% positive ratings from Voice of customer surveys
- Balanced a $1.5 million dollar budget with regular cost savings of averaging 8% every year
- Receive a score of 96.1% on a Steritech inspection where I scored 100% operational procedures
General Manager
Taco Bell
Harrisburg, NC
04.2015 - 03.2017
- Maintain Food cost of 2.25% (Allowed 3.00%)
- Exceed Company net sales to plan of 115% (Target 100%)
- Controlled turnover to 110% (Allowed 120%)
- Weekly inventory counts and purchases all inventory items including kitchen supplies, food products, paper goods and equipment
- Controlled labor to +/-10 on a weekly basis with no crew overtime when allowed +/-10
Education
BBA - Restaurant Management
Almeda University
05.2009
Navy Military Chef School -
10.1992
Skills
- Advertising and marketing
- Branding
- Customer Relationship Management
- Sound judgment
- Organizational development
- Negotiation skills
- Leader
- Operations management
- Goal setting
- Customer retention
Phonenumbers
904-254-5419, 623-536-4959
Certification
- Servsafe Certifications 5/10/2024 expire 5/10/2029
- Food Handler Certifications 2/9/2024 expire 2/9/2024
Timeline
General Manager
Salad And Go
03.2024 - Current
Service Technician
United Site Services
11.2022 - 03.2024
General Manager
KBP Inspired Arby’s
01.2020 - 10.2022
General Manager
Carolina Restaurant Group Wendy’s
03.2019 - 12.2020
Retail Manager
Aramark/ Alabama State University
06.2017 - 02.2019
General Manager
Taco Bell
04.2015 - 03.2017
Staff Sergeant
United States Army Reserve
08.2014 - Current
BBA - Restaurant Management
Almeda University
Navy Military Chef School -
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