Gregory DeFerrante Jr.
Hanford,CA
Summary
"Dedicated and experienced Patient Access Representative with over a decade of expertise in patient care, insurance benefits, and revenue management. Recognized for excellence in insurance verification, patient interviewing, registration, precise data entry, and consistent and accurate documentation of patient health information. Proven ability to provide guidance and support to enhance team performance. Committed to delivering comprehensive service, driving efficiency, and achieving excellence in collaborative or individual tasks. Seeking an entry-level IT, full-time position. Eager to contribute to a dynamic healthcare environment and support team goals."
Overview
27
27
years of professional experience
Work History
Patient Access Registrar
Adventist Medical Center Hanford
06.2009 - Current
- Increased patient trust by maintaining strict confidentiality of personal health information as per HIPAA guidelines.
- Conducted patient intake interviews, recording and documenting relevant information.
- Reduced errors in patient billing by carefully reviewing charges and ensuring accuracy before submission.
- Training new Patient Access Registrars, sharing best practices and hospital processes procedures.
- Expedited emergency room admissions through rapid yet thorough collection of critical information.
- Demonstrated empathy and understanding toward patients facing difficult medical situations, offering support when needed.
- Utilized advanced computer software systems to effectively manage patient registration, documentation, and reporting tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Information Systems Technician
United States Navy
02.1997 - 09.1999
- Radioman, data processing, computer specialist, Information Systems Technicians manage communication operations and networks aboard Navy vessels and duty stations.
- Establishing, operating, monitoring and maintaining radio frequency communication and satellite telecommunications systems.
- Transmitting, receiving and storing all incoming and outgoing messages.
- CPU workstation maintenance
- Periodical computer system maintenance.
- Assists with installation of software and operating local-area-networks and wide-area-networks, computer systems and associated devices.
- Computer hardware removal and installation of monitors, keyboards mice, hard drives and peripherals.
- Ensuring the proper security and handling of communications materials, systems and equipment.
- Top-secret clearance classification.
- Keyboarding and10 key proficient, twisted pair and fiber optic cabling.
- Reduced downtime during system upgrades by successfully executing seamless migrations.
- Ensured optimal hardware performance by performing routine maintenance, troubleshooting, diagnostics, and repairs.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Installed and configured network printers and other peripheral devices.
Education
Information Systems Technician: Certification
United States Navy
No Degree - Comp TIA Network Skills Certificate
College of Sequoias
Visalia03.2016
No Degree - COMP TIA A+ Skills Certificate
College of The Sequoias
Visalia, CA12.2014
Skills
- Keyboarding - Typing, 10-key
- Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Teaching others how to do something
- Installation - Installs and implements personal and network computer equipment, CPU, mother board, disk drives, memory cards, networking cards, sound cards, cabling, software upload to meet specifications
- Troubleshooting - Diagnosing, determining causes of operating errors and deciding what to do about them to move forward
technical profile
Computer Networking Fundamentals
PC Troubleshooting & Repair
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Windows
Microsoft Outlook
Timeline
Patient Access Registrar
Adventist Medical Center Hanford
06.2009 - Current
Information Systems Technician
United States Navy
02.1997 - 09.1999
Information Systems Technician: Certification
United States Navy
No Degree - Comp TIA Network Skills Certificate
College of Sequoias
No Degree - COMP TIA A+ Skills Certificate
College of The Sequoias
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