Gregory De Jesus

• Installed electrical and electronic components and assemblies.
• Fabricated parts and test aids, as required.
• Observed and recorded progression and results and organized and documented data for assigned projects.
• Provided technical support and customer service to engineers and lab users that conducted systems integration tests for KMPS and Scanners development.
• Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems.
• Scheduled routine lab tests and coordinated assets per specific user requests in secure testing environment.
• Coordinated work with engineers, technicians and other maintenance personnel.
• Performed thorough visual and physical inspections of all electrical parts.
• Completed quality assurance checks for service work and completed documentation outlining updates.
• Lubricated shafts, bearings and gears to maintain optimal performance.
• Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
• Debugged code and located root causes of problems by reviewing configuration files and logs.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Carried out day-day-day duties accurately and efficiently.
• Conducted research, gathered information from multiple sources and presented results.
• Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
• Conducted routine maintenance on equipment, enhancing operational efficiency and reliability.
• Operated precision measurement tools to ensure high-quality semiconductor products.
• Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.

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• Researched and identified problems with computers and advised staff and clients on plans of action.
• Disassembled computers to perform diagnostics and check for repair needs.
• Updated and installed new software on desktop and laptop computers to maintain latest technology.
• Refurbished used computers and technological equipment, saving companies money.
• Wrote reports on computer statuses and maintenance jobs.
• Setup, installed and configured computers in various business locations to support operations and reporting.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Used diagnostic tools to identify hardware failures and replace non-functional components.
• Backed up company data on regular basis, successfully recovering critical information after malware attacks.

• Handled administrative duties such as recordkeeping, answering phones and emails and ordering supplies.
• Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
• Evaluated sites to determine soil adequacy for handling loads imposed by building foundations and associated materials.
• Administered project contracts and coordinated project meetings.
• Educated general public on project progress and plans through public presentations and community discussions.
• Determined budget, manpower, schedule and material needed to successfully execute projects.
• Provided technical assistance to staff when needed.
• Managed testing equipment, including ongoing maintenance and storage.
• Completed mathematical calculations to properly assess research and testing results.
• Oversaw project schedule, including determining critical deadlines and task assignments.
• Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.

• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Worked alongside retail representatives to enhance product presentations and advertising collateral.
• Developed, marketed and sold full range of products and support services.
• Solved customer challenges by offering relevant products and services.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Prepared large cash deposits with zero discrepancies.
• Provided positive first impressions to welcome existing, new and potential customers.
• Maintained records related to sales, returns and inventory availability.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Achieved perfect attendance and on-time record.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.