Gregory Demarais
Vancouver,WA
Summary
Excellent in customer service, sale follow up with customer referrals Handled large amounts of cash, and have math skill in addition, subtraction, division. as well as giving change . Organize and keeping job locations in clean and respected order, knowing product and keeping up on changes and upgrades.
Overview
17
17
years of professional experience
Work History
American Legion Dept Service Officer State of Oreg
American Legion
03.2005 - 01.2012
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Educated families and community members about domestic violence and impact on children.
- Developed and implemented programs to engage and empower underserved populations.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Developed and maintained relationships with community organizations and agencies.
- Monitored and evaluated impact of social services on community.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Provided support to social service clients in navigating available resources.
- Facilitated communication between clients and other service providers.
Sale Associate
Richard White
02.1995 - 01.1999
- Maintained current knowledge of evolving changes in marketplace.
- Attended monthly sales meetings and quarterly sales trainings.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Generated advertising brochure for vendor use.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Kept detailed records of daily activities through online customer database.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Science - Business
PCC
Portland Or02.2005
Skills
- Legal Proceedings
- Data Analysis
- Customer Service and Assistance
- Financial Controls
Cross-selling and Up-selling
Written and verbal communication
Client needs assessments
Community outreach
Accomplishments
As service officer provided by network holiday's for Veteran returning from combat. Three articles were written by American Legion Magazine reference my work in providing holidays for Veterans, also in claims for disability from VA, .
Timeline
American Legion Dept Service Officer State of Oreg
American Legion
03.2005 - 01.2012
Sale Associate
Richard White
02.1995 - 01.1999
Associate of Science - Business
PCC
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